Case Studies - Europe

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Business Issue In 2006, when Luis Ortiz joined Grupo El Derecho as head of the sales department, business information was scattered across paper...
Business Issue C2B International is the exclusive French footwear distributor for Birkenstock and its related brands. Having focused on the business-...
Business Issue With plants in Asia and North America and high-profile customers such as Bosch, Delphi and Lear, KRAMSKI needed to introduce greater...
Business Issue Although SOMEFLU had developed a CRM system in house, the company wanted to increase its ability to monitor marketing initiatives and...
Requirements: Collecting relevant customer data became increasingly complex, confusing and expensive Existing solution inadequate: no overview of...
Business Issue Monitoring client satisfaction is at the core of Intrum Justitia’s business priorities. To achieve it, very early on the company...
Requirements: Implement Sugar as a uniform system for the administration of customer data. Create a central database for the collection and...
PostNord is a leading logistics company in Norway, with an expansive countrywide shipping distribution network and a focus on excellent customer...
Business Issue Novalto has a team of 110 employees, of which about 60 are sales reps. To help with the task of marketing their services and...
Business Issue: MIAG extends parent company METRO AG’s credit rating to suppliers through a service called supply chain financing. Before MIAG had a...