Case Studies - Europe
Business Issue
In 2006, when Luis Ortiz joined Grupo El Derecho as head of the sales department, business information was scattered across paper...
Business Issue
C2B International is the exclusive French footwear distributor for Birkenstock and its related brands. Having focused on the business-...
Business Issue
With plants in Asia and North America and high-profile customers such as Bosch, Delphi and Lear, KRAMSKI needed to introduce greater...
Business Issue
Although SOMEFLU had developed a CRM system in house, the company wanted to increase its ability to monitor marketing initiatives and...
Requirements:
Collecting relevant customer data became increasingly complex, confusing and expensive
Existing solution inadequate: no overview of...
Business Issue
Monitoring client satisfaction is at the core of Intrum Justitia’s business priorities. To achieve it, very early on the company...
Requirements:
Implement Sugar as a uniform system for the administration of customer data.
Create a central database for the collection and...
Business Issue:
Blueline Advanced Services’ wanted a low-cost, flexible, turnkey CRM solution that it could offer to prospective clients as it...
Challenges:
Relevant customer information used to be noted and processed in numerous Excel files by employees at BluEnergyControl in a time-...
Business Issue:
The sales and marketing teams required a centralised data system to handle its sales and project activities and help convert sales...
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