Case Studies - Asia
Problem:
SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Business Issue
The TechLiveConnect (TLC) remote tech support service provides advanced, remote technology support to consumers and small businesses....
Business Challenges:
To achieve its growth goals, Selangor Dredging (SDB) needed a CRM solution that could improve its sales and customer service...
Business Issue:
In early 2010, EGUARDIAN set ambitious goals for the next five years: year-on-year organic revenue growth of 20 percent with...
Business Issue:
Central Innovation is the parent company of Intercad and Graphisoft, two leading 3D CAD software resellers in Australia and New...
Business Issue:
The Center on Asia and Globalization (CAG) is a leading international research center specializing in the study of governance, risk...
Business Issue:
The UEM Land Group is the master developer and primary landowner in the regional city of Nusajaya in Malaysia. The company was...
Business Issue:
ihub Media Group is Asia's leader in Internet Marketing. It is the media sales representative for web publishers such as Facebook,...
Business Issue:
Rapid customer growth was overwhelming sales and service delivery teams.
Problem:
Sales people were using Excel spreadsheets to track...
Business Issue:
Multiple product and services offerings meant that Community Telco management lacked effective communication and transparency...
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