CRM Products

SugarCRM gives every user - whether in sales, marketing, or support - the power to create extraordinary customer relationships.

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Innovate with Sugar's Extendable Platform

Sugar's highly extensible architecture enables you to rapidly build and deploy powerful applications, custom solutions, and business process enhancements to your entire organization. Host Sugar in the cloud or manage it yourself on-premise. Sugar delivers the flexibility, agility, and simplicity to make it your own.

Configure

Sugar Studio® lets you rapidly configure the way information is presented in Sugar so it most effectively supports your business processes. Leverage Sugar Studio's powerful WYSIWYG interface to create custom fields, hide unused fields and customize Sugar Logic to create calculated, dependent, and dynamic fields.

Sugar Layout Editor provides you with the ability to tailor the look of each Sugar screen. Edit and rename tabs, change dropdown values, and hide unused modules to ensure Sugar reflects your requirements.

Sugar Logic™ lets you incorporate business logic throughout the user experience. Studio means no need for code-level customizations -- instead use simple drag-and-drop editors and formula builders to design your powerful, dynamic solutions in Sugar.

Customize

Sugar Module Builder® enables you to rapidly build custom objects from scratch or combine existing or custom objects into a brand new application. You can quickly leverage existing Sugar objects such as Contacts, Accounts, Cases, and Opportunities to build a new module. Or create an unlimited number of custom field and modules to build new apps, which interoperate seamlessly with all Sugar modules and platform tools. Deploy them to any platform: mobile, browser or your email client.

Go Mobile

Drive productivity across your field organization. Make objects or customizations available on your mobile device with the click of a button through our powerful customizable framework. Bring social interaction and real-time data updates to your mobile sales force. Choose from mobile apps for both iOS and Android platforms. Reduce adoption barriers and training costs with Sugar’s user-first interface that shares common elements across both desktop and mobile versions.

Go Global

Use Sugar throughout the world for your distributed workforce. Out of the box, Sugar supports 26 languages with 80 more available in language packs, so your global teams can work in virtually any preferred language. Sugar’s cloud options span five continents, or deploy Sugar anywhere on your own technology stack.

Analyze

Sugar's real-time reporting lets you rapidly click and deploy reports on business performance analytics across the entire business. Executive dashboards provide a one-page window into your business. Uncover opportunities by drilling down to underlying data right from your dashboard or report.

Automate

Sugar Workflow Management lets you automate your day-to day-tasks. Using Sugar templates, you can create custom business processes based on any Sugar object. Change alerts and discount approvals, record routing, and account and customer activity monitoring are just a few examples of alerts, actions, and triggers you can implement to make your teams more productive and responsive.

Extend

The Sugar Community has developed thousands of extensions, integrations, and custom applications for Sugar. Explore thousands of free and commercial extensions on SugarExchange and SugarForge.

To build your own extensions, Sugar provides a library of no-cost standard APIs, available with all editions. Our APIs are easily extended if you need functionality that isn't provided natively. And, since Sugar uses open web technologies and an open platform, there are literally millions of developers who can support you and help you build your dream solution.

Choose

Sugar has the unique capability to run on SugarCRM's cloud (Sugar On-Demand), on your own technology stack that you manage (Sugar On-Site), on public or Sugar partner clouds, or on SugarCRM’s single-tenant Sugar Private Cloud.. Sugar’s database architecture makes it possible to move your data from one deployment option to another if your business needs change. Whatever your choice, with Sugar you're in control.

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