openTrends is a leading open source services provider in Spain. Its activity is focused on different technological areas: Electronic Administration and BPM, Enterprise Solutions (ERP, CRM and BI), Infrastructure (Linux custom distributions, Unified Communications, Cloud Computing), Enterprise Content Management (openCMS, Alfresco, Liferay), Advanced Development and Application Architecture and, of course, Customer relationship management where SugarCRM is base of CRM based offering. We believe firmly in opensource adoption in order to increase productivity of organisations and are developing new models to achieve this goal. CRM represent an important enhancement area for our customers and our more than 6 years experience in SugarCRM implementations are our best asset. openTrends has its headquarters in Barcelona and provides its services to whole Spain territory.