Captivea, SugarCRM partner, has setup, customized, and maintained SugarCRM solutions from 30 to 300 users for the past 10 years. Captivea operates mainly in France and Switzerland, with customers coming from many different sectors including banking, insurance, service, luxury and watchmaking (references: Mobalpa, La Banque Postale, Editions Tissot).With a certified in-house SugarCRM team, more than one hundred SugarCRM projects delivered, and several awards won (Top Partner 2011, Partner of the Month 2012, Top Contributor 2013 and 2014), Captivea is recognized as a SugarCRM expert.

To ensure the success of your CRM project, we use a deployment method based on 10 years of experience as well as international standards for business analysis and agile methods.

All phases of your SugarCRM project are defined and followed in an efficient 3-step process:

  1. Definition of your needs and requirements
  2. Implementation and customization of your software
  3. Training of your teams

To meet and exceed our customers’ needs and expectations, we have expanded our expertise beyond CRM to include other areas of the IT system including marketing automation software and ERP. We enable our customers to improve their organizations and profitability. In addition to our technical expertise, our customers appreciate the quality of the relationships we’ve been able to build together.