CRM Software Packages and Pricing
| Best Value | ||||
|---|---|---|---|---|
Each edition includes:
Download Comparison Chart |
Sugar
|
Sugar
|
Sugar
|
Sugar
|
| Datasheet | Datasheet | Datasheet | Datasheet | |
| Sales Force Automation (SFA) |
✔ | ✔ | ✔ | ✔ |
| Marketing Automation |
✔ | ✔ | ✔ | ✔ |
| Support Automation |
✔ | ✔ | ✔ | ✔ |
| Customer Service / Call Center Automation |
✔ | ✔ | ✔ | ✔ |
| Fully Hosted | ✔ | ✔ | ✔ | ✔ |
| Advanced Customizable Reporting | ✔ | ✔ | ||
| Sugar Mobile Plus |
optional upgrade | ✔ | ✔ | ✔ |
| Customer self-service portal |
✔ | ✔ | ||
| Sugar Plug-in for Lotus Notes | optional upgrade | optional upgrade | ✔ | ✔ |
| Phone support | optional upgrade | optional upgrade | ✔ | ✔ |
| Access To a Sandbox | optional upgrade | ✔ | ✔ | ✔ |
| Storage (Sugar On-Demand) | 15GB | 30GB | 60GB | 250GB |
| Oracle 11g and IBM DB2 database support | ✔ | ✔ | ||
We also offer our Community Edition for free - a good way for developers to get to know Sugar. Requires PHP, a webserver and a database (stack installers are also available).
Sugar
Professional
$35
user/month
billed annually
billed annually
All editions include:
- Sales force automation
- Marketing automation
- Support automation
- Call center automation
- On-demand hosting
- 15GB storage
Best Value
Sugar
Corporate
$45
user/month
billed annually
billed annually
Get everything from Sugar Professional, plus:
- Sugar Mobile Plus
- Access to a sandbox
- 30GB storage
Sugar
Enterprise
$60
user/month
billed annually
billed annually
Get everything from Sugar Corporate, plus:
- Advanced reporting
- Custom self-service portal
- Phone support
- 60GB storage
Sugar
Ultimate
$100
user/month
billed annually
billed annually
Get everything from Sugar Enterprise, plus:
- 24x7 support & developer support
- 250GB storage
Datasheets: Sugar Professional | Sugar Corporate | Sugar Enterprise | Sugar Ultimate.
We also offer our Community Edition for free - a good way for developers to get to know Sugar. Requires PHP, a webserver and a database.