SugarCRM Editions & Pricing

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Each edition includes:

  • On-premise or cloud deployment
  • Scheduled data backups
  • Social media integration
  • Mobile device accessibility

Sugar
Professional

$30*
user/month
Free Trial Buy Now more info

Sugar
Corporate

$45*
user/month
Free Trial Buy Now more info

Sugar
Enterprise

$60*
user/month
Free Trial Buy Now more info

Sugar
Ultimate

$100*
user/month
Free Trial Buy Now more info
  Datasheet Datasheet Datasheet Datasheet
 
Sales Force Automation (SFA)Pop-Up
Marketing AutomationPop-Up
Support AutomationPop-Up
Customer Service / Call Center AutomationPop-Up
Key Feature Functionality        
Integration via web services API
Customizable Reporting
Advanced Customizable Reporting    
Customizable Forecasting
Business Process Workflow
Social CRM
Sugar MobilePop-Up
Sugar Mobile PlusPop-Up optional upgrade
Sugar Plug-in for Microsoft Outlook
Sugar Plug-in for Lotus Notes optional upgrade optional upgrade
Customer self-service portalPop-Up    
Customer Support        
Customer support via Email
Submit and review status of support tickets online
Unlimited supportPop-Up
Phone support optional upgrade optional upgrade
Developer support optional upgrade optional upgrade optional upgrade
SLA uptime guarantee (Sugar On-Demand) 99.5% 99.5% 99.5% 99.5%
Storage (Sugar On-Demand) 15GB 30GB 60GB 250GB
Platform Support        
Run Anywhere
Access To a Sandbox optional upgrade
Source code access
MySQL and MS SQL server database support
Oracle 11g and IBM DB2 database support    

We also offer our Community Edition for free - a good way for developers to get to know Sugar. Requires PHP, a webserver and a database (stack installers are also available).

* Requires annual prepaid subscription with a minimum of 5 users