Produkte
| Leistungssieger! | ||||
|---|---|---|---|---|
Jede Version enthält:
|
Sugar
$35 |
Sugar
$45 |
Sugar
$60 |
Sugar
$100 |
| Datenblatt | Datenblatt | Datenblatt | Datenblatt | |
| CRM Solution | ✔ | ✔ | ✔ | ✔ |
| Sugar Mobile Plus | ✔ | ✔ | ✔ | |
| Customer Self-Service Portal | ✔ | ✔ | ||
| Sugar Plug-In für Lotus Notes | ✔ | ✔ | ||
| Speicherplatz | 15 GB | 30 GB | 60 GB | 250 GB |
| Support Kontakte | 2 | 3 | 4 | 5 |
| Email Support | ✔ | ✔ | ✔ | ✔ |
| Support Portal Access | ✔ | ✔ | ✔ | ✔ |
| Response Time SLA | 8x5, 4hr | 12x5, 2hr | 12x5, 2hr | 24x7, 1hr |
| Unbegrenzte Support Fälle | ✔ | ✔ | ✔ | ✔ |
| Telefon Support | ✔ | ✔ | ||
| Go-live und Developer Support, Dedizierter Support Rep. |
✔ | |||
| Off-Line Client | ✔ | ✔ | ||
| Enterprise Reporting | ✔ | ✔ | ||