SugarCRM Wins InfoWorld Bossie Award For Fifth Consecutive Year

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SugarCRM Wins InfoWorld Bossie Award For Fifth Consecutive Year

Sugar Named Best Open Source Application for CRM Functionality and Extensibility

CUPERTINO, Calif. — October 4, 2012 — SugarCRM, the market-leading customer relationship management (CRM) company that enables enterprise-wide customer engagement, today announced that the company has claimed the top spot in the InfoWorld Bossie Awards program for best open source CRM software for the fifth year in a row. The company was recognized for its ability to provide streamlined account, contact, opportunity and lead management. SugarCRM was also lauded for its extensibility.

Each year, the InfoWorld Bossie Awards recognize the best business-oriented open source software products for businesses. “InfoWorld’s 2012 Bossie Award winners show that open source is competitive in virtually every software category you can think of,” said Doug Dineley, Executive Editor/Test Center, InfoWorld. “Among our 120 winners you’ll find not just the best open source projects, but some of the best software period, among business applications, desktop applications, application development tools, databases, networking software, security software, data center and cloud software.”

“InfoWorld recognizes that SugarCRM is committed to providing a highly adaptable, scalable open source CRM platform,” said Clint Oram, CTO and co-founder of SugarCRM. “SugarCRM is dedicated to delivering an open solution that enables every user to engage with customers more effectively — across users, across departments, across the enterprise.”

In addition to the InfoWorld Bossie Award, SugarCRM has won several other awards in 2012:

  • Winner: CRN Women of the Channel 2012
  • Winner: CRN Women of the Channel Power 100
  • Five-Star Partner Program Rating: CRN magazine
  • Leader: Sales Force Automation, CRM magazine
  • Leader: Midmarket Suite, CRM magazine
  • Leader: Small-Business Suite, CRM magazine
  • Winner: Open Source CRM, CRM magazine
  • Winner: Product of the Year, TMC Communications Solutions
  • Winner: 2012 AlwaysOn Global Top 250 Winner
  • Winner: 2012 CRM Excellence Award, TMC Customer Interaction Solutions
  • Winner: 2012 CRN Channel Chiefs
  • Winner: Product of the Year: TMC Customer Interaction Solutions
  • CRM Madness Tournament Champion:  Capterra

For a complete list of this year’s InfoWorld Bossie Award winners, visit

About InfoWorld Media Group

InfoWorld is the leading source of information on emerging enterprise technologies, and the only brand that explains to senior technology decision makers how these technologies work, and how they can use them to drive their business.

Using an integrated communications approach including online, events, research, and a continued investment in an independent Test Center, InfoWorld analysts and editors provide hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. InfoWorld is published by IDG, the world's leading technology media, research, and event company. Visit InfoWorld at

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IDG Enterprise, an International Data Group (IDG) company, brings together the leading editorial brands (CFOworld, CIO, Computerworld, CSO, DEMO, InfoWorld, ITworld and Network World) to serve the information needs of our technology and security-focused audiences. As the premier high-tech B2B media company, we serve our reader and advertiser audiences by delivering award-winning content, community, conversation, and conversion solutions across our entire portfolio of award-winning websites, events, magazines, products and services. In addition, the CIO Executive Council is a peer advisory service that delivers on the business, technology, and leadership needs for the world's elite CIOs and their respective staffs. Company information is available at

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About SugarCRM

SugarCRM democratizes customer engagement, empowering every professional who interacts with the customer to excel at their job. SugarCRM's market leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the relevant information and tools they need to effectively collaborate and engage with their customer, both within and beyond the enterprise. SugarCRM applications have been downloaded more than 11 million times and currently help over 1,000,000 end users across disciplines effectively engage their customers. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM MagazineInfoWorld and Customer Interaction Solutions.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit You can also connect with SugarCRM on Facebook, Twitter and YouTube.

Media Contact:
Elena Annuzzi