SugarCRM Wins 2014 CRM Excellence Award
Sugar Honored for Helping Clients Improve CRM
CUPERTINO, Calif., May 12, 2014 - SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced that TMC , a global, integrated media company, has named the Sugar software portfolioas a recipient of its 2014 CRM Excellence Award. The award was presented by CUSTOMER magazine, the premier publication in the CRM, contact center and teleservices industries since 1982.
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. SugarCRM's approach transcends traditional CRM platforms — which are largely focused on sales force management, tracking and reporting — to focus on the individual. With Sugar, all customer-facing employees can create extraordinary customer relationships through a completely transformed, individualized CRM user experience that is immersive, engaging and intuitive.
“The 15th Annual CRM Excellence Awards has recognized SugarCRM for being a true CRM partner to its customers and clients,” said Rich Tehrani, CEO and group editor-in-chief, TMC. “SugarCRM has demonstrated to the editors of CUSTOMER magazine that Sugar improved the processes of their clients’ businesses by streamlining and facilitating the flow of information."
“CUSTOMER magazine's recognition of Sugar further validates our product as a standout among traditional CRM platforms," said Larry Augustin, SugarCRM CEO. "We're honored to receive this endorsement underscoring Sugar's importance to the industry.”
Based on hard data, the CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product's or service’s ability to help extend and expand the customer relationship to become all-encompassing, covering the entire enterprise and the entire lifetime of the customer.
The 2014 CRM Excellence Award winners can be found in the May issue of CUSTOMER magazine. For more information, please visit www.tmcnet.com .
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.customer.tmcnet.com .
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading B2B communications event, as well as industry events: 3D Printing Conference & Expo; Asterisk World; AstriCon; (CVx) ChannelVision Expo; Cloud4SMB Expo; DevCon5 - HTML5 & Mobile App Developers Conference; M2M Evolution Conference & Expo; Mobile Commerce Zone Conference & Expo; SecureIT; StartupCamp; Super Wi-Fi Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo; and more. Visit TMC Events for additional information.
For more information on TMC, visit www.tmcnet.com .
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