SugarCRM Receives 2011 Communications Solutions Product of the Year Award

Article type: 
Press Release

Sugar Ultimate Recognized for Exceptional Innovation

CUPERTINO, Calif. — September 11, 2012 — SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, announced today that TMC, a global, integrated media company, has named Sugar Ultimate as a recipient of a 2011 Communications Solutions Product of the Year Award.

Sugar Ultimate allows large enterprises to collaborate across extended teams, publish and manage CRM functionality to customers and partners, and leverage the administration and support services expected of mission-critical applications. Sugar Ultimate also includes integrations out-of-the-box with the most popular collaboration and social media applications, such as Twitter, Facebook and WebEx, as well as support for mobile CRM via a broad range of devices.

“TMC’s judges have recognized that Sugar Ultimate is a powerful vehicle for connecting with customers,” said Clint Oram, chief technology officer and co-founder of SugarCRM. “With SugarCRM, all customer-facing employees in an organization have access to the right data at the right time, enabling them to provide a better customer experience.”

“SugarCRM was chosen to receive a 2011 Product of the Year Award for creating outstanding advancements in communications,” said Rich Tehrani, CEO, TMC. “Sugar Ultimate has proven benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at SugarCRM. I look forward to more innovative solutions from them in the coming year.”

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2011 through March 2012 were chosen as winners of the Communications Solutions Product of the Year Award.

The 2011 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Websites.

About SugarCRM

SugarCRM democratizes customer engagement, empowering every professional who interacts with the customer to excel at their job. SugarCRM’s market leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the relevant information and tools they need to effectively collaborate and engage with their customer, both within and beyond the enterprise. SugarCRM applications have been downloaded more than 11 million times and currently help over 1,000,000 end users across disciplines effectively engage their customers. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.
For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit You can also connect with SugarCRM on Facebook, Twitter and YouTube.

About TMC

TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event., which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events:  Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.
For more information about TMC, visit

SugarCRM Contact:

Elena Annuzzi
Senior Manager, Global Public Relations

TMC Contact: 

Jan Pierret
Marketing Manager
203-852-6800, ext. 228