SugarCRM Opens New Office in Raleigh

Achieving Growth in North America; Responding to Increased Demand for Local Customer and Partner Support

CUPERTINO, Calif. — December 7, 2011 —SugarCRM, the world’s fastest-growing Customer Relationship Management (CRM) company, today announced the opening of a new office in Raleigh, North Carolina, that is focused on sales and support for SugarCRM customers and over 60 channel partners in the eastern half of North America. In its recent third quarter, SugarCRM reported a year-over-year increase of 69 percent in billings and 30 percent in new, active customers.

“Our new Raleigh office will support SugarCRM’s rapid growth, and increase the services and support we provide to our customers and our channel partners on the East Coast,” said Larry Augustin, CEO, SugarCRM. “We are also excited about tapping Raleigh’s rich pool of engineering talent to continue to build out our world-class engineering team.”

SugarCRM today also announced the opening of its UK office. Other office locations of the Cupertino, Calif.-based company include Minsk, Belarus; Munich, Germany; Paris, France; and Sydney, Australia.

For more information about the Raleigh office, or to learn more about SugarCRM, please visit the SugarCRM web site. Also, feel free to connect with SugarCRM on Facebook, Twitter and YouTube.

About SugarCRM

SugarCRM makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 850,000 end users in 192 countries. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise. For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit www.sugarcrm.com.

Media Contact

Elena Annuzzi

SugarCRM

(408) 792-6952

eannuzzi@sugarcrm.com

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