SugarCRM Opens New Office in New York, Names Cameron Jackson Regional VP of Corporate Sales

Former Microsoft Sales Executive to Foster Customer, Partner and Community Relations In Northeastern US, Europe

CUPERTINO, Calif. - June 18, 2007 - SugarCRM Inc., the world's leading provider of commercial open source customer relationship management (CRM) software, today announced the opening of its new Northeast regional office in New York. The company has tapped 15-year IT sales and consulting veteran Cameron Jackson as regional vice president of corporate sales to bolster its relationships with its customers, partners, and developer community in the northeastern US and Europe.

"Cameron is great at zeroing in on customers' and partners' needs and responding to them. His many years of industry experience, combined with his intimate knowledge of Sugar products and services make him a great representative for the company," said John Roberts, co-founder, chairman and CEO of SugarCRM. "Cameron will help us boost direct interaction with our fast-growing user community in the northeast and Europe."

Jackson has been with SugarCRM since 2004, where he has helped to cultivate strategic business partnerships and expand the reach of Sugar products in the US and abroad. Previously, Jackson was a corporate account executive at Microsoft Corp.; prior to Microsoft, he honed his sales, marketing and advertising skills in a number of senior marketing positions in the high-tech industry.

"In my 15 years in sales and marketing at both large and small companies, I've yet to find a CRM solution with the value, flexibility, and quick time-to-market of SugarCRM," said Jackson. "The positive customer feedback, enthusiasm, and growing demand for Sugar products have been great to see. In this new role, I look forward to continuing to work with Sugar customers to further our joint success."

The New York location represents Sugar's continued trend of growth and regional expansion. Two months ago, Sugar opened its southeast office in Atlanta, which followed the launch of Sugar Europe in Dublin, Ireland, in March. Sugar's world-leading commercial open source CRM solution continues to build success with widespread industry accolades. Last year, SugarCRM was named CRM Magazine's 2006 Rising Star, received Selling Power Magazine's Sales Excellence Award for CRM Implementation & User Adoption, Customer Inter@ction Solutions' 2006 Product of the Year and was named to AlwaysOn's 100 Top Private Companies list. This year, SugarCRM won the 2007 CRM Excellence Award from Customer Inter@ction Solutions magazine and won eWeek's Excellence Award in the Business Relationship Management category.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to easily customize and integrate customer-facing business processes to help build and maintain profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise, and appliance-based solutions to suit customers' security, integration, and configuration needs. For more information, call (408) 454-6900 or 1-87-SUGARCRM toll-free in the US. E-mail us at contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:

Tara Spalding, SugarCRM
tara@sugarcrm.com
408-355-3858

Jesse Casman, Page One PR for SugarCRM
jesse@pageonepr.com
415-321-2347

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