SugarCRM Named a Leader in Midmarket CRM by Independent Research Firm

SugarCRM Placed in Leader Position in Wave for Midsized Organizations; Forrester Analyst William Band Featured to Discuss SugarCRM Benefits; Live Webinar Scheduled for December 2

CUPERTINO, Calif.-November 4, 2010-SugarCRM, the world's fastest growing open source customer relationship management (CRM) company, has been named a leader in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 report, published by Forrester Research, Inc. on June 16, 2010. SugarCRM was named a leader and cited for key strengths in low application costs, internationalization support, usability, and strong sales force automation (SFA) functionality.

"Sugar Enterprise offers a sound, low-cost choice for organizations that want deep customization flexibility in a packaged CRM application," reads the Wave report, authored by Forrester Research's CRM vice president William Band, named one of CRM Magazine's 2007 Influential Leaders.

Report author William Band will also be featured in a SugarCRM sponsored webinar, titled, "Not Your Father's CRM: You've Been Ready for CRM, Now CRM is Ready for You," discussing the value proposition of flexible and open platforms for midsize organizations. The webinar will be held on December 2 at 11 a.m. Pacific Time.

Attendees of the webinar will also receive a complimentary download of The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 report.

Register for this informative webinar at:

About SugarCRM

SugarCRM makes CRM Simple. As the world's leading provider of open source customer relationship management (CRM) software, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in 80 languages. Over 6,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit


Media Contacts:

North America
Britt Gottlieb,
Schwartz Communications for SugarCRM