SugarCRM Joins Microsoft & Other Industry Leaders in Interop Vendor Alliance

Alliance committed to connecting people, data and diverse systems

CUPERTINO, Calif. November 14, 2006 - SugarCRM Inc., the world's leading provider of commercial open source customer relationship management (CRM) software, today announced its membership in the Interop Vendor Alliance with Microsoft. The Alliance was established to connect people, data and diverse systems through better interoperability. SugarCRM, which champions customer choice through commercial open source products with both on-site and on-demand CRM solutions, has joined enthusiastically with member companies to ensure interoperability for its customers.

In February this year, SugarCRM and Microsoft announced a technical collaboration project when SugarCRM became the first commercial open source application vendor to adopt the Microsoft Community License and introduced a Windows-based distribution of SugarCRM. Nearly 35 percent of SugarCRM's customer base runs on Microsoft Windows Server.

"This alliance allows Sugar to continue to broaden options for our customers," said Paul Oh, Director of Technology Alliances, SugarCRM. "It fits well with our overall philosophy of providing more choice to the customer and lowering artificial barriers. Products should just work well together, and the customer can decide which ones they want to use. This way quality wins out and the customer benefits."

"We are thrilled to welcome SugarCRM to the Interop Vendor Alliance," said Sam Rosenbalm, business development manager, Microsoft. "SugarCRM is a leader in open source as well as CRM and an important addition to the alliance which benefits our mutual customers."

More information about the Interop Vendor Alliance can be found at http://www.interopvendoralliance.org.

About the Interop Vendor Alliance

Formed in 2006, the Interop Vendor Alliance is an industry wide group working to identify and share opportunities to better connect people, data and diverse systems through better interoperability with Microsoft systems and to jointly market interoperability solutions of its members. Founding members include AMD, BEA Systems, Business Objects, CA, The Carbon Project, Centeris Corporation, Citrix Systems Inc, GXS, IP Commerce Inc, JNBridge, KERNEL Networks, Levi, Ray & Shoup Inc, Microsoft Corporation, NEC, Network Appliance, Novell, Q4bis, Quest Software, Siemens Enterprise Communications, Software AG, SugarCRM, Sun Microsystems, Symphony Services, Xcalia, and XenSource. Additional information about the Interop Vendor Alliance can be found on its Web site at http://www.interopvendoralliance.org.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

For more information, call (408) 454-6900 or 1 87- SUGARCRM toll free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:

Tara Spalding, SugarCRM
408-355-3858 or tara@sugarcrm.com

Craig Oda, Page One PR for SugarCRM
650-543-4702 or coda@pageonepr.com

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