SugarCRM Is InfoWorld BOSSIE Awards Top Choice For CRM

Best of Open Source Software Awards Affirms Open Source Software’s Position In the Mainstream Enterprise Software Market

CUPERTINO, Calif.—October 1, 2007 — SugarCRM, Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that InfoWorld magazine has named Sugar Community Edition to its Best of Open Source Applications list for Customer Relationship Management. The BOSSIES recognize the best open source software for business, from small offices to large enterprises.

“SugarCRM is honored to be a recognized by InfoWorld as the leading open source CRM solution out there today with this Bossie Award,” said John Roberts, CEO and co-founder of SugarCRM. “The Bossies attests to our belief that when a community of users drive product design and development within an open and transparent framework, that’s innovation.”

Open source software has established itself as a cornerstone of modern business computing, and the open source community is a significant driver of innovation in software today. SugarCRM has been at the forefront of this innovation, and recently announced its newest major release, Sugar 5.0, in September. Sugar 5.0 introduces exciting new functionality, including capabilities that allow users to build custom modules, a new AJAX e-mail client and a state-of-the-art ‘Multi-Instance On-Demand’ architecture.

“Open Source Software has moved into the mainstream,” said Steve Fox, editor-in-chief at InfoWorld. “InfoWorld's inaugural BOSSIE Award winners represent mature, flexible and reliable solutions that increasingly define the segment.”

About SugarCRM

SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers’ security, integration and configuration needs.

For more information, call 408-454-6900 or 1-87-SUGARCRM toll-free in the US, e-mail contact@sugarcrm.com, or visit http://www.sugarcrm.com.

About InfoWorld Media Group

InfoWorld Media Group helps IT solutions management choose the right technology, within the context of a cohesive strategy, for maximum business impact at their organizations. Rather than merely covering the enterprise technology market, InfoWorld identifies and promotes emerging technology segments that add unique value for the organizations that implement them, as well as the vendors that provide those solutions. Using an integrated communications approach including online, events, social media, research and a continued investment in an independent Test Center, InfoWorld analysts and editors provide both hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at http://www.infoworld.com.

About International Data Group (IDG)

International Data Group (IDG) is the world's leading technology media, events and research company. IDG’s online network includes more than 450 web sites spanning business technology, consumer technology, digital entertainment and video games worldwide. IDG publishes more than 300 magazines and newspapers in 85 countries, including CIO, CSO, Computerworld, GamePro, InfoWorld, Macworld, Network World and PC World. IDG’s lead-generation service, IDG Connect, matches technology companies with an audience of engaged, high-quality IT professionals, influencers and decision makers.

IDG is a leading producer of more than 750 technology-related events including Macworld Conference & Expo, LinuxWorld Conference & Expo, Entertainment for All Expo (E for All), DEMO and IDC Directions. IDC, a subsidiary of IDG, is the premier global provider of market intelligence, advisory services and events. Over 900 IDC analysts in more than 90 countries provide global, regional and local expertise on technology and industry opportunities and trends.

Additional information about IDG, a privately held company, is available at http://www.idg.com.

All product and company names are trademarks of their respective companies.

Media Contacts:

Tara Spalding, SugarCRM
408-355-3858

Jesse Casman, Page One PR for SugarCRM
415-321-2347

Kaila Bongiovanni, Marketing Director, InfoWorld Media Group
415-978-3117

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