SugarCRM to Host October 5th Webcast on Choosing Between On-Demand and On-Site CRM

Webcast to break through the On-Demand hype to offer a framework for making the right decision based on company needs

CUPERTINO, Calif.(October 2, 2006) - SugarCRM Inc., the world's leading provider of commercial open source customer relationship management (CRM) software, today announced an October 5th interactive webcast titled " CRM: On-Demand or On-Site? Choose the Right Deployment Option" that will offer a decision-making framework for deciding between an On-Demand and On-Site CRM.

Join technology analyst Tim Clark, SugarCRM CTO Jacob Taylor, and Sterling PCU's Christopher Edwards as they discuss costs and benefits of deploying CRM On-Demand versus On-Site. This webcast will break through the hype surrounding On-Demand systems to offer a more practical analysis of the costs and benefits of different deployment options. The one-hour webcast will take place on Thursday, October 5 at 2 pm EDT / 11 am PDT and can be attended by registering at:

Topics will include:

  • Best practices for choosing an On-Demand or On-Site CRM system
  • 16 decision points to consider when evaluating CRM deployment options
  • How leading customers are using CRM systems to better manage customers
  • Two secret ingredients of any successful CRM initiative

About the speakers:

Tim Clark is a partner at The FactPoint Group. Previously, Tim served as VP at Net Market Makers, a Berkeley-based firm that did pioneering B2B research and market development. Prior to that, Tim was a reporter and editor for 24 years, working as senior editor and e-commerce columnist for CNET's, Interactive Week and Advertising Age. He holds a AB (with honors) in history from Stanford University.

Jacob Taylor is the leading architect for SugarCRM and defines, manages and develops the core SugarCRM technology. Previous to co-founding SugarCRM, Jacob was the Sr. Development Manager at E.piphany in charge of platform infrastructure and services. Jacob attained his BS in Computer Science and Engineering from UCLA and an MS in Artificial Intelligence from UCLA.

Christopher Edwards is the General Manager of Sales and Marketing at Sterling PCU. Founded in 1946, Sterling PCU provides specialized equipment to the appliance and automotive industry. Sterling's systems can be found in the manufacturing and assembly facilities of the best-known companies in the world, including Mercedes-Benz, Toyota, Caterpillar and General Electric.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs. For more information, call (408) 454-6900 or 1 877 SUGARCRM tollfree in the US, email, or visit