SugarCRM CEO on the Growing Momentum of Commercial Open Source

SugarCRM CEO John Roberts applauds the fact that open source and the Internet are making it possible for developers to collaborate on software globally, since this reduces the cost of distribution, which translates into lower costs for the customer, he told Eddy: "The companies of the lock-in mentality are not going to be able to compete. In five to 10 years, they won't be around."