SugarCRM Announces CRM Applications on Windows Azure - Press Release

Advances Sugar Open Cloud strategy of providing CRM on multiple cloud computing platforms

Los Angeles, CA - November 17, 2009 - SugarCRM, the world's leading provider of commercial open source customer relationship management (CRM) software, today announced that it will offer its CRM applications on the Windows Azure to enable its customers and value-added resellers to benefit from the real-time scalability, high availability and on-demand infrastructure of Microsoft Corp.'s cloud platform for web applications and services.

"With Windows Azure, Microsoft has built a true cloud computing platform going well beyond the simple hosted infrastructure that most service providers offer today, " said Larry Augustin, CEO of SugarCRM. "Windows Azure enables SugarCRM value added resellers to create and deploy unique solutions for customers around the globe. This new service is another key component of the Sugar Open Cloud, the SugarCRM cloud strategy for delivering simple, affordable CRM anywhere based on customer need. Sugar on Windows Azure combines the most user-friendly CRM application on the market with a highly available, scalable and secure cloud computing platform."

The process for making SugarCRM applications available on Microsoft Windows Azure was simple and straightforward, taking just a couple weeks of development time. This rapid implementation period was enabled by the strong native support the Microsoft Azure platform delivers for PHP, the programming language in which Sugar is written.

"We are pleased to have SugarCRM running on Windows Azure," said Doug Hauger, general manager of Windows Azure at Microsoft Corp. "The ease by which SugarCRM was able to offer its CRM services demonstrates how the openness of the Windows Azure platform allowed it to deliver Web applications using its tools of choice."

Windows Azure is an Internet-scale cloud services platform that is hosted in Microsoft data centers. It provides an operating system and a set of developer services that can be used separately or together. Windows Azure offers a scalable infrastructure with a pay-as-you-go pricing model that enables customers to pay for the service as they consume it, rather than buying and managing on-premises technology.

SugarCRM provides CRM cloud applications designed to run in any computing environment, including cloud platforms such as Windows Azure, partner clouds provided by SugarCRM partners such as BT and Tata Communications or in private clouds managed directly by SugarCRM customers. SugarCRM is delivering the Sugar Open Cloud because customers demand control and flexibility around how their CRM applications are managed and first generation CRM SaaS providers create risk for customers by locking them into a set of monolithic and inflexible services.

Microsoft and SugarCRM began working together in 2006 to deliver Sugar applications on top of Microsoft technology. SugarCRM supports IIS as well as Active Directory, Microsoft SQL Server, Microsoft Office Outlook and Microsoft Exchange Server. The two companies have continued to collaborate as part of the Interop Vendor Alliance. In August, SugarCRM announced Sugar Community Edition on the Microsoft Web Platform, a framework for developing, deploying and hosting Web applications.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software. Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 5,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over lock-in based, proprietary alternatives. In the last year, SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM tollfree in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:
Chris Ha rrick, SugarCRM
charrick@sugarcrm.com
408-454-6947

Christine McKeown, Schwartz Communications for SugarCRM
415-817-2530
SugarCRM@schwartz-pr.com

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