SugarCRM and Capgemini to Partner as Part of Open Source Alliance

New alliance showcases Capgemini’s belief in the power of open solutions; will offer world’s most flexible CRM to firms in the BeNeLux

Utrecht, the Netherlands, November 26 – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, announced a new partnership with Capgemini Nederland B.V., the Dutch subsidiary of Capgemini. This partnership is part of a new alliance between Capgemini and six leading open source technology providers, creating a single point of contact for BeNeLux companies seeking open source solutions.

“The alliance showcases Capgemini’s vision for open source,” said Leo Cardinaals, Capgemini’s open source alliance manager. “After all, open source is mature, more innovative, at times has better quality and is at the least equal to proprietary solutions. The alliance brings together best-of-breed vendors that would enable customers to leverage a platform where these vendors are collaborating best with each other. It is a full-fledged alliance with an end-to-end proposition. This includes consultancy, support and maintenance (on-site, remote or outsourced).”

Under the alliance, Capgemini aims to support its account managers, project leaders and architects with their open source queries, again reiterating Capgemini’s belief in open source solutions. Capgemini positions leading open source solutions as brands equal to Microsoft, Oracle, SAP and IBM and is offering a Total Open Source Stack. The additional open source providers in the alliance include Hippo, Ingres, Pentaho, Red Hat and Zarafa.

“Capgemini’s creation of this open source alliance speaks volumes to the global acceptance and success of open source in the market,” said Tom Schuster, vice president and general manager of SugarCRM Europe. “That such a well respected consultancy has dedicated resources towards furthering the adoption and development of open solutions in the BeNeLux region proves that both Open Source and SugarCRM are now Enterprise ready.

Capgemini and SugarCRM are also co-sponsors of the OSC2010 conference being held in Amsterdam this week at the Muziekgebouw aan ‘t IJ. Schuster will be giving a presentation titled “The Cloud is Open” on Friday November 26. For more information about the event, visit:

About SugarCRM

SugarCRM makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in 80 languages. Over 6,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.


For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email, or visit

About Capgemini

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business Experience. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs over 100,000 people worldwide.

More information is available at

Rightshore® is a trademark belonging to Capgemini

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Britt Gottlieb, Schwartz Communications for SugarCRM?




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