SugarCRM Achieves Strong European Growth in Third Quarter; Triples Its Staff and Brings CRM Acceleration World Tour to Europe

Continuing customer and partner momentum in Europe is driven by overwhelming demand for Sugar 6 - CRM Made Simple

MUNICH, Germany - October 5 - SugarCRM, the world's fastest growing customer relationship management (CRM) company, today announced continued record growth in Europe for the third quarter of 2010. Spurred by incredibly strong demand for Sugar 6 - CRM Made Simple - the company saw major increases in its customer and partner momentum, and has tripled its EMEA staff to support demand.

The company added more than 165 new customers in the region in the period, spanning multiple industries and company sizes. New customers include leading European firms such as Nurango Gmbh, Ticketscript BV, and Nantes Metropole Developpement (NMD), a French firm dedicated to developing businesses in the Nantes region.

"At NMD, we manage relationships with companies that decide to locate in our area (West of France). We wanted a true CRM tool to replace the software that we've used for 10 years," states Alexandre Karp, marketing project manager, Nantes Metropole Developpement. "Already being strong supporters of open source, SugarCRM was a natural choice."

Revenue from the EMEA region increased 50% year-over year for the period, driven by SugarCRM's expansive network of channel partners. SugarCRM partners are integral to the company's global expansion strategy, and continue to outperform expectations. The company added more than 15 new European partners in the third quarter, including new value-added reseller relationships with Boost, GFI Informatica, LxPN, SMILE Open Source Solutions, and Ultima Bilgi Teknolojileri A.

"The open and flexible nature of the SugarCRM product family translates across geographies and business cultures, leading to high global demand," said Tom Schuster, General Manager of SugarCRM GmbH. "We are meeting this demand through our expansive partner network, and together are making customers across EMEA more successful in their CRM initiatives."

SugarCRM is also bringing its CRM Acceleration World Tour to Europe in October, with events in the following cities:

To learn more and register for the FREE CRM Acceleration events, please visit http://www.sugarcrm.com/crm/about/events.html

About SugarCRM

SugarCRM makes CRM Simple. As the world's leading provider of open source customer relationship management (CRM) software, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in 80 languages. Over 6,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Media Contacts:

Deutschland
Svenja Op gen Oorth/Anja Klauck?
Eloquenza
+49-(0)89-242038-0
sugarcrm@eloquenza.de

France
Veronique Loquet
ALX'Communication
+33 (0) 668 427 968
vloquet@alx-communication.com

U.K.
Martha de Monclin
Bijou PR
+44 (0)777 168 2434
Martha@bijoupr.com

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