SugarCon 2010: The Wrap-Up - Big SocialCRM, Stolen iPads and Good Vibes

I’ve been attending CRM conferences for three years, but I’m hardly a veteran in the space. I was, however, introduced to SugarCRM very early on by one of my very first consulting clients, Fred Schoeneman, over at Elmwood Realty & Investments , in Berkeley. What sold Fred on the product was that it was so scalable, and well-suited for the needs of a growing small business. This was in the fall of 2006, which is sort of like describing a client you knew back in the Palaeozoic Era, in terms of the social web.