SugarCRM to Share Strategies for Transforming the Customer Experience at CRM Evolution and Customer Service Experience Conferences

Article type: 
Press Release

CUPERTINO, Calif. – August 13, 2012 – SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced that SugarCRM CEO Larry Augustin and chief technology officer and co-founder Clint Oram are speaking at the CRM Evolution and Customer Service Experience conferences in New York, August 13 to 15. SugarCRM is also a Platinum Sponsor of these two co-located events.

When: SugarCRM will present the following sessions:

  • CRM Leader Panel, Tuesday, August 14, 9am to 10am – Larry Augustin and other executives will discuss the dramatic changes affecting CRM.
  • Taking Off the Customer Service Blindfold Tuesday, August 14, 2:45pm to 3:05pm – Clint Oram offers a balanced approach to implementing the newest customer service best practices.
  • Creating a Team of Top Performers with Social Selling, Monday, August 13, 2:15pm to 3pm – Larry Bowden, vice president of web experience software for IBM (presenting for SugarCRM), will explain how adding social collaboration and analytics capabilities to the sales process can improve sales productivity.

Where: Marriot Marquis Hotel, New York City. SugarCRM will be in booth 319 in the CRM Showcase.

For more information: Visit the CRM Evolution website or the Customer Service Experience website.

About SugarCRM

SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than 11 million times and currently serve over 1,000,000 end users. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit www.sugarcrm.com. You can also connect with SugarCRM on Facebook, Twitter and YouTube.

Media Contact:
Elena Annuzzi
SugarCRM
(408) 792-6952
eannuzzi@sugarcrm.com

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