Concentrix Recognized As A Top Performer By SugarCRM For Significant Customer Growth And Retention Globally
Rochester, NY – July 19, 2012 – Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a global business services company, announced that Concentrix was honored by SugarCRM, one of the world’s fastest growing customer relationship management (CRM) company, as one of the top performing North American channel partners. Top performers were required to achieve business growth between 2010 and 2011 and to secure at least $20,000 in new SugarCRM subscriptions. Concentrix accomplished 300% growth overall, and 90% of subscriptions were for SugarCRM’s Enterprise Edition.
Concentrix began partnering with SugarCRM in 2008. Since then, Concentrix has deployed tailored SugarCRM solutions globally for customers with customization in six languages (Mandarin, Arabic, Russian, French, Spanish and English). Concentrix is also the only SugarCRM Gold Partner exclusively focused on meeting the global Business Process Outsourcing (BPO) needs of its clients.
“Concentrix is honored to be selected by SugarCRM as one of its top performing partners,” said Chris Caldwell, President of Concentrix. “Our ability to leverage the SugarCRM platform globally has created new opportunities for Concentrix to provide a unique level of service and support to our customers.”
“Our growth is very much due to the consistent efforts of our channel partners like Concentrix,” said Jeff Campbell, Vice President of Worldwide Sales and Customer Advocacy for SugarCRM. “Concentrix has successfully been able to secure and retain top enterprise-level customers and customize SugarCRM to each customer’s specifications. We are looking forward to seeing Concentrix continue the momentum in 2012.”
For more information on Customer Relationship Management platform deployment capabilities through Concentrix, visit www.concentrix.com/technology-platforms/crmax.
Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, Hungary, India and Japan, our more than 7,500 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500 company. For more information, please visit www.concentrix.com.
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Account Supervisor, Hughes Agency
For Concentrix Corporation