Best of SugarCRM Award Winners Announced

Innovative CRM Implementations Recognized at SugarCRM Awards Banquet

Cupertino, CA (September 4, 2007) SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the award winners for the first annual Best of SugarCRM awards. Recognizing best-in-class Sugar implementations, the awards banquet was held in conjunction with CRM Acceleration at the Marriot East Side in New York City.

Over 40 companies were nominated for Best of SugarCRM Awards with 18 companies selected as award finalists. The winners were selected based on merit, interviews and results driven from their Sugar implementation.

Award Winners by category:

Sales Excellence – two winners

Digi-Data Corporation, Columbia, Maryland
Digi-Data uses Sugar to deliver the ultimate sales tool by tracking dealers, customers, sales opportunities and accounts. It also integrates with marketing campaigns for closed-loop analysis.

Eject-Stop-Divide.com, Fremont, California
Eject-Stop-Divide uses Sugar for sales, marketing and order processing to achieve faster response times and offer a 360-degree view of the customer.

Marketing Performance

PeriShip, LLC. Branford, Connecticut
Periship, LLC was able to leverage Sugar’s robust marketing and reporting functionality to significantly grow their customer base through ad campaigns, trade shows and marketing events.

Customer Support and Satisfaction

State of Oregon Department of Human Services, Salem, Oregon
The Department of Human Services implemented Sugar in under 24 hours and lowered the amount of Medicaid paper processed claims from 60,000 to 37 in three months.

Most Creative Implementation – two winners

Altervisions, Marseille, France
Altervisions improved productivity by 150% after integrating Sugar with Joomla and JasperSoft.

Q-Industries, Washington, DC
Q-Industries developed a social network analysis module that gives organizations the ability to visually see the relationship between contacts for use in fundraising, recruiting, business intelligence and a variety of other applications.

User Adoption

Geeks on the Way, Calgary, Alberta
Geeks on the Way integrated Sugar with Asterisk’s VOIP to enable call pops to help track and manage prospect and customer inquiries.

Sugar Advocate

Monna Nanavati- athenahealth, Watertown, Massachusetts
Monna has been an outspoken supporter, mentor and expert of SugarCRM, contributing to athenahealth’s rapid growth.

SugarCRM Administrator

Sean Nakamura - University Readers, San Diego, California
Sean researched, selected, implemented and trained his fellow colleagues on Sugar, which has become an effective lead generation and sales management tool for the company.

About SugarCRM

SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers’ security, integration and configuration needs.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

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