CRM Software Packages and Pricing
| Best Value | ||||
|---|---|---|---|---|
Each edition includes:
Download Comparison Chart |
Sugar
|
Sugar
|
Sugar
|
Sugar
|
| Datasheet | Datasheet | Datasheet | Datasheet | |
| Sales Force Automation (SFA) |
✔ | ✔ | ✔ | ✔ |
| Marketing Automation |
✔ | ✔ | ✔ | ✔ |
| Support Automation |
✔ | ✔ | ✔ | ✔ |
| Customer Service / Call Center Automation |
✔ | ✔ | ✔ | ✔ |
| Fully Hosted | ✔ | ✔ | ✔ | ✔ |
| Advanced Customizable Reporting | ✔ | ✔ | ||
| Sugar Mobile Plus |
optional upgrade | ✔ | ✔ | ✔ |
| Customer self-service portal |
✔ | ✔ | ||
| Sugar Plug-in for Lotus Notes | optional upgrade | optional upgrade | ✔ | ✔ |
| Phone support | optional upgrade | optional upgrade | ✔ | ✔ |
| Access To a Sandbox | optional upgrade | ✔ | ✔ | ✔ |
| Storage (Sugar On-Demand) | 15GB | 30GB | 60GB | 250GB |
| Oracle 11g and IBM DB2 database support | ✔ | ✔ | ||
We also offer our Community Edition for free - a good way for developers to get to know Sugar. Requires PHP, a webserver and a database (stack installers are also available).