Description

Need to configure SugarCRM to automatically retrieve inbound email.

Solution

Preconditions:

• You need to have Administrative privileges.
• Schedulers need to be set up to run automatically.  For help on setting up schedulers, check the Installation and Administration Guide under the System - Scheduler section.

Using the Sugar theme, follow these steps for implementation:

1. From the Home page, click on the Admin link at the top of the page
2. In the System section, click on the Scheduler link
3. Click on the Check Inbound Mailboxes link
4. Check to see if the Status is set to Active.  If not, click the Edit button
5. Set Status to Active
6. Click Save

Similar Posts:

• Why is the Scheduler Not Checking for Inbound Emails?
• How do I set up the scheduler?

Tags: How to, inbound email

This entry was posted on Tuesday, June 9th, 2009 at 2:47 pm and is filed under Schedulers. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.