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Business Issue In 2010, LUEG AG, the largest sales and service partner of Daimler AG in Germany, created CARBON, a dealer management solution based...
Problem: Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Business Issue Pure360 initially deployed Sugar Community Edition, which had grown organically without any overall planning or consensus about how it...
Business Issue As a rapidly growing company, Bitdefender wanted to improve its customer support processes. Instead of different systems for each...
Business Issue C2B International is the exclusive French footwear distributor for Birkenstock and its related brands. Having focused on the business-...
Business Issue Monitoring client satisfaction is at the core of Intrum Justitia’s business priorities. To achieve it, very early on the company...
Business Issue: With over twelve office locations and 300 support centers throughout the country, CAP’TRONIC has assisted over 1,800 small and medium...
Business Issue: Insource Performance Solutions is an on-premise service provider who refines, manages and executes labor-intensive processes for...
Business Issue: Rapid growth meant management needs a more complete view of the sales pipeline and forecasting Problem: An outdated homegrown...

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