Case Studies - Call Center/VoIP

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Business Issue uShip is the shipping marketplace used by the A&E’s hit reality show Shipping Wars. The company has experienced significant growth...
Business Issue In 2010, LUEG AG, the largest sales and service partner of Daimler AG in Germany, created CARBON, a dealer management solution based...
Business Issue Exacq Technologies kept its support case logs in hardcopy notebooks while the sales team managed accounts with ACT! To improve support...
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...

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