Whitepapers - Utilities
Download this Ovum Report to learn about IBM's significant transformation in the move away from a traditional sales approach of micro-managing the...
In the year since the IBM partnership was signed, SugarCRM has taken significant steps in becoming large-enterprise-ready in terms of the technology...
Mobility is a major trend in customer facing software because it underpins a company’s ability to support lead business practices. How you adopt...
At a high level, CRM systems make life easier. CRM itself is a discipline that centers around building better customer relationships; CRM software...
Are you facing the challenge of selecting a customer relationship management (CRM) software?
This buyer’s guide will show what CRM vendors are doing...
Deciding on the right mobile CRM approach that will empower your employees and drive productivity can be complex. This Forrester Research Best...
Social CRM is the response of businesses to the advent of social media and the eager adoption of the new communications channels by B2B and B2C...
The TCO white paper provides a comparative price analysis of the four leading CRM solutions for midmarket organizations.
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