Case Studies - Telecommunications

View all Case Studies
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: Bright House Networks required a CRM solution that was open and flexible enough to be customized into a customer interaction platform with...
Problem: ion-ip was hindered by minimal communication between regional offices and segmented departments Lack of analytical tools made it...
Business Issue As a supplier of turnkey, fiber-to-the-home (FTTH) solutions to new residential communities, Greenfield Communications must maintain...
Business Issue Worldwide Supply buys and sells used network equipment and provides maintenance and support services for that equipment. When the...
Business Issue Telesphere needed to deploy and configure a flexible CRM solution in three weeks that would enable easy data migration from its...
Business Issue VTech needed a standardized, easy-to-use system to track the activities of resellers and product installers and to centrally manage...
Business Issue: JAB Broadband needed a call center solution to manage technical support for its customer support team. Requirements: Provide an...
Problem: Rapid growth internally and among its employee base meant XMS required a scalable CRM solution Required a CRM solution that could integrate...
Business Issue: SDN Technologies is a division of South Dakota Network (SDN) Communications, one of the largest broadband providers in the upper mid-...

Still have questions? Talk to a CRM expert. Call 1 877-842-7276

Want to see if Sugar is right for you?Try it Free

Forgot your password?