Global Business Services
Strategic transformation of your organization with CRM requires much more than the right technologies - it requires the right team. With Gartner forecasting that 50% of all CRM implementations will fail to meet expectations, you need the best project team available. IBM GBS is the largest, most seasoned CRM consulting practice in the world, effectively removing the risk of implementation failure. SugarCRM and GBS can deliver a “Discovery” methodology to design and deliver CRM solutions that enable your staff, and delight your customers.
Global Technology Services
SugarCRM and IBM Global Technology Services provide the peace of mind that your CRM environment is always available, and performant. IBM GTS was ranked #1 by Vault in 2012 for technical consulting for cyber security, operations, and implementation. Mixing a world class managed services team, with the most agile and adaptable CRM in the industry gives your organization the strategic advantage it needs to stay competitive.