SugarCRM and IBM Resources
Discover how SugarCRM and IBM together create solutions that build value by transforming organizations into responsive, collaborative, social businesses.
If you have questions about implementing SugarCRM with IBM, please contact us: ibm@sugarcrm.com
Case Studies
Client case study: Selangor Dredging
Learn how Selangor Dredging boosted their property management capabilities with IBM and SugarCRM
Download Case StudyClient case study: RealConnections
Learn how RealConnections is using IBM's social business capabilities with SugarCRM to improve customer relationships.
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Videos
This video, covering social selling, delivers a comprehensive overview of the impact of social media on improving sales effectiveness in today's rapidly changing business landscape.
Erik Vos, director of RealConnections, and Larry Augustin, CEO of SugarCRM, share compelling social business success stories.
In the Day in the Life with SugarCRM video you will see how a social business (in this case SugarCRM) uses CRM and integration with social media to gain and retain more customers.
Watch Sameer Patel, Founding Principal of Sovos Group, discuss how the rise of social media and Social Business has disrupted traditional CRM strategies. Mr. Patel outlines the benefits of using collaboration and analytics to transform your sales organization and offers recommendations on how to get started.
Clint Oram, CTO and Co-founder of SugarCRM explains what it means to be an IBM partner. He explains how the SugarCRM solution makes particular sense in terms of building deeper customer relationships.
Datasheets
Sugar on IBM
IBM and SugarCRM can help your organization capture more business by using open business solutions built on best-inclass platforms. Add Sugar to boost sales success, improve customer service, and increase marketing effectiveness while reducing costs and enhancing the value of your IBM investment
Download DatasheetCognos for SugarCRM
Discover Essential Integrated Business Intelligence with IBM Cognos for SugarCRM
Download DatasheetSugarCRM for IBM SmartCloud Engage
SugarCRM for IBM SmartCloud Engage provides sales, marketing and customer support professional with a fully integrated user experience; all the power and flexibility of SmartCloud Engage File Sharing and Online Meetings without ever leaving the Sugar application. SugarCRM for IBM SmartCloud Engage is a cloud-based solution. No software installation is required and it is accessible from anywhere, at anytime.
Download DatasheetSugar Plug-in for IBM Lotus Notes
Instantly synchronize your IBM Lotus Notes email and calendar with your SugarCRM® system. Access SugarCRM directly and easily from within Lotus Notes.
Download DatasheetSugarCRM Insurance
SugarCRM offers insurance companies a flexible system to maximize sales insight, improve the customer experience, and operate more efficiently.
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Solution Briefs
SugarCRM on IBM PowerLinux servers
Take advantage of the SugarCRM and IBM PowerLinux platforms and enjoy the openness, flexibility, and cost advantage of Linux, coupled with the robustness and scalability of the IBM Power Systems platform.
Download Solution BriefIBM Point of View Solution Brief
IBM's Solutions for Social Selling address the disruption and pain created by social media and allows sales reps to understand their customers better than the competition, spend more time with them, find experts quickly and provide relevant offers. Read this thought leadership white paper to find out more.
Download Solution BriefIBM i Solution Edition for SugarCRM
Download Solution BriefLearn about a fully-integrated solution platform with systems and software from IBM and SugarCRM.
Social Selling with SugarCRM and IBM
SugarCRM and IBM introduce social business to the lead-to- cash activities that help your organization gain and retain more customers.
Download Solution BriefBecome a Social Business with SugarCRM and IBM
Businesses that embrace social business principles are well-positioned to build business value and create new opportunities. But what's the process to become a social business? Where do you start?
Download Solution BriefSugarCRM and IBM: Integrated Solutions for Smarter Commerce
IBM's Smarter Commerce initiative is transforming how companies manage and swiftly adapt to customer and industry trends across marketing, selling, and service processes. SugarCRM is a key component of the Smarter Commerce processes that put the customer at the center of decisions and actions.
Download Solution BriefSugarCRM Insurance
SugarCRM offers insurance companies a flexible system to maximize sales insight, improve the customer experience, and operate more efficiently.
Download Solution Brief
Webcasts
SugarCRM and IBM: Deep Dive into Social Selling
Watch this 60-minute webcast to learn how SugarCRM customers and partners can enhance the value of SugarCRM with social business capabilities from IBM. This presentation will give you a deep dive into IBM's Social Business solutions and help you identify the opportunities and extensions to SugarCRM that will help you offer integrated CRM to your clients.
Watch Webcast
Presentations
Social Selling Overview
This deck is a customer-facing presentation that outlines the benefits of IBM's Solution for Social Selling.
Download presentation
White Papers
IBM Social Selling Quick Reference Guide
This quick reference guide will help you get started with IBM's Social Selling Solution by providing you with quick answers to your customers' questions.
Download WhitepaperSugarCRM on IBM i Performance and Scalability
Performance benchmarks and parameters for deploying Sugar on the IBM i operating system and IBM Power Systems™ servers.
Download Whitepaper