SugarCRM and IBM

Our relationship with IBM leverages deep industry strength, transformational services capabilities and enterprise ready products to solve today's toughest CRM challenges.

Tell me more Read "IBM’s Adoption of Sugar"

Together SugarCRM and IBM provide industry-leading solutions with innovation, unparalleled flexibility, unique value, and reduced risk. Interested in learning more? Check out the SugarCon Presentation from Mike Mansell on how they're transforming their CRM Journey.


Sugar delivers relevant customer insight at every point of interaction for consistent, effective engagement. Our modern Sugar UX™ interface helps users quickly gain proficiency with rapid adoption and less training. Available integrations support IBM innovations in predictive analytics, Big Data, and IBM’s “next best action” solution.

Unparalleled Flexibility

Sugar’s open platform gives you exceptional freedom and control. Make unlimited customizations, integrate with third-party or legacy systems via modern APIs, and add new functionality with easy-to-use tools. A wide variety of IBM infrastructure integrations are available to deploy your solution on-site or in the cloud.

Unique Value

Sugar is a complete CRM system providing enterprise-grade email marketing, lead tracking, opportunity management, and customer care. Sugar can be extended seamlessly with IBM products and services that you have today or may add in the future.

Reduced Risk

You have the assurance that IBM has tested and deployed Sugar to customers ranging in size from 20 to over 55,000 users worldwide, that Sugar integrations meet IBM’s validation requirements, and that the global strength and industry depth of IBM Global Services.

More information

IBM Advanced Business Partner Logo

Download the brochure to learn more about SugarCRM and IBM.

Download the brochure [DE]

IBM Advanced Business Partner Logo


SugarCRM Taps IBM Cloud for Enhanced Security, Privacy and Control

Read the full press release here and blog post here.

Sugar hits the “sweet spot” on IBM Cloud

Read the full blog post here.