Configuring Mass Email... seems to hang... no emails get sent

[bronder]

Hi,

I've managed to get Sugar 3.5.0b opensource installed on a Windows XP system. I'm using SMTP.

We're able to send outbound email one at a time by "Composing Email"... that all works fine, even if it is a bulky process.

I'm having troubles getting mass emailing to work however.

Everything I've read is set up correctly, including the SMTP server (it's identical to my individual accounts settings, which work).

When I setup the "scheduled" emailmandelivery.php according to the documentation's directions, 1) No emails get sent, 2) Status of the email campaign never changes, 3) The scheduled task apparently goes into a loop and will keep running for as long as I've set the time out in Windows (1 hour).

I'm not sure which logs to check, or if there are logs that would help me debug this issue.

I'm wondering if there are any other configs I need to make to various scripts like peardatabase.php?

Any ideas?

Thanks,

Michael

[rosslindell]

Did you ever resolve this?

I am having the same problem, although on Solaris with PHP 5, so a bit off the beaten path there. However similarly I can send single e-mails from the user creating that campaigns, and I have the same user account and system mail account settings set to use the same mail relay.

Any suggestions appreciated.

[PeterGutniak]

You could always try Mass mailer w/ attachments (no cron job).

[bronder]

Hi Peter,

Thanks for the reply! I'll defnitiely give that a shot, but it would be a "workaround"...

If I'm ever going to complete an "internal" sale on Sugar... that is really drive adoption of its usage across our company, I'm going to need to demonstrate that its features actually work to folks much less tolerant then I.

Isn't there a log or something that might point me in a direction about what's happening/not happening to the mail process?

Many thanks!

Michael