Fatal error: Out of memory

[c.sharma32]

I've tried to install SugarCRM community edition several times and first i recieved the error Minimum PHP version required is 5.1.0. You are using PHP version 4.4.9 and then i solved the problem by using a .htaccess file with the code 'AddType x-mapp-php5 .php ' and that got rid of the error message on the strat up screen but now this foloowing error occurs when i try to install the program

'Creating default users... done
Creating default scheduler jobs... done

Fatal error: Out of memory (allocated 30146560) (tried to allocate 2223 bytes) in /homepages/18/d126962105/htdocs/SugarCE-Full-6.4.0beta1/modules/Administration/SugarSpriteBuilder.php on line 465'

The server I'm using is 1&1 .. is there anything i can do?

Please help

[scuba303]

same problem here.
Fatal error: Out of memory (allocated 32243712) (tried to allocate 8892 bytes) in /homepages/12/d298992768/htdocs/wsb5494788502/crm/modules/Administration/SugarSpriteBuilder.php on line 464
memory limit should be ok. see phpinfo attached

[ddbtek]

Forum Admin-- please remove the above post for security reasons.

NEVER, EVER, EVER, EVER, EVER, EVER post the data from phpinfo.ini. That is information that would make it very easy for osmeone to hack your site. It also gives away an enormous bit of information aobut you, your system, etc.

Thanks,
David

[ddbtek]

This is not a problem with SugarCRM. Sugar *does* have significant limitations because it uses PHP for a lot of memory intensive activities (e.g., try create a 30-thousand member target list).

You need to make sure that both your memory sizes in PHP.INI and in your Webserver (httpd.conf) are both configured to allow the php code to allocate more memory. Your's is currently set to 30MB, it needs to be more. PHP is a great interpretive language but it is a memory pig.

First, run php to have it tell you where the php.ini file IT is using is located:

[john@bubba etc]# php -i |grep ini
Configuration File (php.ini) Path => /usr/local/etc/php.ini

Then edit that file and change these 3 variables (mine are set as follows):

memory_limit = 512M      ; Maximum amount of memory a script may consume (512MB)
post_max_size = 60M
upload_max_filesize = 60M

Restart apache if you are using that.

Try again.


David

[alliancecomputers]

Did you find an answer to this??? 1and1 is NO help. Please tell me you did

[Chris_C]

Did you find an answer to this??? 1and1 is NO help. Please tell me you did

If your 1and1 control panel have an app installer - Softaculous or Fantastico ?

Check and see if Sugar is one of the apps inside that app installer.

If you see Sugar in there - try to install it thru that app installer - it just might work - because the app installer's made to install Sugar (and all the apps on it), to install and run properly on 1and1's shared hosting server.

Come back and let us know how it went!