Sugar Enterprise Release Notes Version 5.5.2

Introduction

This document describes the requirements, new features, enhancements, and known limitations in Sugar Enterprise 5.5.2.

You can upgrade from Sugar versions from 5.5.0 and 5.5.1to Sugar 5.5.2. All Sugar 5.5.0 and 5.5.1 plug-ins and extensions are compatible with Sugar 5.5.2.

Note:

It is strongly recommended that you test 5.5.2 on a copy of your production system.

Please continue providing feedback on this release as we continue to develop Sugar functionality for the upcoming releases. We will continue to work to incorporate your feedback into the development process. The SugarCRM Development Team is closely monitoring your feedback and is making every effort to fold it into upcoming releases.

For more information on a bug or to provide feedback, use the SugarCRM Bug Tracker which is accessible through http://bugs.sugarcrm.com. Use “5.5.2” to designate new bugs found in this release. You can also update existing bugs with additional information.

Check the Bug Portal for known issues prior to submitting bugs.

Topics include:

•	Requirements

•	Compatibility Matrix

•	Known Limitations

•	Fixed Bugs in 5.5.2

Requirements

Requirements for 5.5.2 are as follows:

•	Increase the value of the memory_limit parameter in the php.ini file as follows:

•	MySQL Server: 40M or higher

•	MS SQL Server: 40M or higher

•	Oracle: 50M or higher

•	To install Sugar 5.5.2 successfully, ensure that the Multibyte String (mbstring) module is installed in your PHP libraries.

•	If you are using MySQL, install version 5.0 or higher to use with Sugar 5.5.2.

•	For Microsoft Exchange, Sugar supports only versions 2000 and higher.

•

In order to better support multi-byte character storage with Microsoft SQL Server, you can configure Sugar to use FreeTDS driver. See “Installation Prerequisites and Guidelines” in the Sugar Enterprise Installation and Administration Guide. The supporting files are in a zip file, sugarcrm-MB-mssql.zip at http://www.sugarforge.org/frs/?group_id=6.

Compatibility Matrix

SUGAR BUILDING BLOCKS	SUPPORTED VERSIONS	COMMENTS
PLATFORMS		Sugar runs on any OS that runs PHP
• Linux	Red Hat 4.x, 5.x (Advanced Server, Enterprise Server) Oracle Enterprise Linux 5.1 CentOS 4.x, 5.x
• Windows	XP, 2003, 2008, Vista
• Mac	OS X
PHP
PHP	5.2.1- 5.2.6, 5.2.8 - 5.2.13
DATABASES
• MYSQL	5.0x, 5.1
• MS  SQL Server	2005, 2008
• ORACLE	9i, 10g
WEB SERVERS
•    Apache	1.3x, 2.0x, 2.2x	Supports any version that runs PHP
•    IIS	6.0, 7.0
MAIL SERVERS • Exchange
• QMail
• GMail
• Yahoo
SUGAR PLUG-INS
• Sugar Plug-In for Microsoft Outlook	Outlook 2003, 2007
• Sugar Plug-in for Microsoft Word	Word 2003, 2007, XP
• Sugar Plug-in for Microsoft Excel	Excel 2007
• Client (Browser)	Firefox 2.0, 3.0, 3.5 IE 6.0, 7.0, and 8.0 Safari (latest)
MULTIMEDIA
• Adobe Flash	7 and above
RECOMMENDED STACKS
Linux Stack
• PHP version	5.2.8
• Apache	2.0.63, 2.2.4
• RedHat Enterprise	Workstation 4
Preferred Databases
MySQL	5.1
SQL Server	2005
Oracle	10g
Windows Stack
• Windows	2003
• PHP version	5.2.8
• IIS	6.0
Preferred Databases
MySQL	5.1
SQL Server	2005
• Oracle	10g

Notes:

1.	Strict mode is supported for MYSQL.

2.	The PHP setting, MBstring.func_overload =7 is supported.

Known Limitations

The Microsoft SQL Server driver version 1.0, does not support UTF8. Therefore, use the FreeTDS Driver.

Fixed Bugs in 5.5.2

Bug 15376, 34711

Adding a custom field as a filter in Sugar Dashlets results in an error.

Bug 28757

Tax Rate List View does not have pagination controls.

Bug 29015

In Sugar Plug-in for Outlook, when you click “Send and Archive”, the application does not find the contact associated with the email address.

Bug 29114

Code for custom menu references an invalid path.

Bug 33205

Time taken to load List Views increases as page size increases.

Bug 33802

When more than one email marketing record is assigned to a campaign, the page browser buttons on the Campaign Statistics page can unexpectedly change the list size.

Bug 34265

Any value you enter in the “Discount from List” field when creating a product in the Product Catalog is not saved. Instead, the value defaults back to “1”.

Bug 35081

The “Lookup Sugar Address” option in Outlook Plug-In does not return results.

Bug 35463

The History sub-panel in a project’s Detail View does not display contacts associated with an archived email.

Bug 35754

Discount price is not calculated correctly for a product when the discount is 55%.

Bug 35756

The teamset functionality is slow on large databases.

Bug 35938

When importing contacts, the names of assigned teams are not updated.

Bug 35950

Searching for records after adding the Assigned User field to Advanced Search does not yield any results.

Bug 35977

When importing calls, relationship with associated contacts is broken.

Bug 35988

You cannot deploy standard file type module when packageScan is set to true.

Bug 35997

Certain characters prevent Sugar from importing complete email text.

Bug 36026

Primary email recipients cannot see the names of recipients in the CC field.

Bug 36204

The packageScan attribute does not properly prevent packages from being installed.

Bug 36328

List Views use sub-select statements resulting in slower performance.

Bug 36329

Pop-up Select windows ignore the 'save_query' = 'populate_only' setting in config_override.php file.

Bug 36352

Long email message IDs cause attachment issues.

Bug 36391

Unable to log into Sugar after enabling password restrictions.

Bug 36438

Sugar does not check emails as specified by the time interval set in the Emails module.

Bug 36439

Sugar does not automatically check for new emails though it is set up to do so every few minutes.

Bug 36482

Attempt to export target list fails with an error message.

Bug 36570

FAQ articles do not display in Sugar Portal.

Bug 36769

Creating a new document from the Documents sub-panel in an Opportunity’s Detail View results in an error message.

Bug 36828

Attempt to associate an email with a record in a custom module is unsuccessful.

Bug 36850

If using MS SQL, global search does not return any results from modules that contain a custom “TextArea” field.

Bug 37011

Mass Updates updates all records instead of updating only the selected records.

Bug 37052

When you create a target list from the Target List sub-panel of a campaign’s Detail View, the default team that Sugar displays is not the same as the specified default team on the My Account page.