Case Studies - Sugar On-Site

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Business Issue: Rapid growth meant management needs a more complete view of the sales pipeline and forecasting Problem: An outdated homegrown...
Business Issue: E3 was losing visibility into sales and other operations due to the fact that its existing CRM system was inadequate. Problem: Lack...
Business Issue: Geovariances management required a 360-degree view of the customer lifecycle, from marketing through until sales and support Problem...
Business Issue: Rapid customer growth was overwhelming sales and service delivery teams. Problem: Sales people were using Excel spreadsheets to track...
Business Issue: Multiple product and services offerings meant that Community Telco management lacked effective communication and transparency...
Problem: Growth by acquisition resulted in a multitude of CRM systems across siloed departments and divisions Required a Web-based CRM solution to...
Problem: Rapid growth among its global sales force and the opening of regional offices across the world required the company to seek a new...
Problem: Difficulty automating a large number of transactions Inability to follow-up on subscription renewals Long wait times between feature...

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