Case Studies - Sugar On-Site

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Business Issue Roxtec GmbH develops, manufactures, and sells complete sealing solutions for cable and pipe penetrations. Prior to 2006, it did not...
Business Issue: Needed to find a system to manage sales force processes around low-volume, high-transaction accounts with extended sales cycles...
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem: Dispersed workforce had an assortment of informal systems for managing customer and prospect data. Pointlogic’s unique line of business...
Problem: Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Problem: ion-ip was hindered by minimal communication between regional offices and segmented departments Lack of analytical tools made it...
Problem: Sales information was scattered across various sales territories and disparate programs Lack of integration between quote, CRM and ERP...
Problem: Paper-based processing of Medicaid claims were time intensive and led to manual error No single system for managing communications related...
Problem: Allow employees to share and collaborate from remote locations Ensure data security by housing customer data within company firewall...

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