Case Studies - Sugar On-Site

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Business Issue: Needed to find a system to manage sales force processes around low-volume, high-transaction accounts with extended sales cycles...
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem: Dispersed workforce had an assortment of informal systems for managing customer and prospect data. Pointlogic’s unique line of business...
Problem: Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Problem: ion-ip was hindered by minimal communication between regional offices and segmented departments Lack of analytical tools made it...
Problem: Sales information was scattered across various sales territories and disparate programs Lack of integration between quote, CRM and ERP...
Problem: Paper-based processing of Medicaid claims were time intensive and led to manual error No single system for managing communications related...
Problem: Allow employees to share and collaborate from remote locations Ensure data security by housing customer data within company firewall...
Business Challenges The market for renewable energy products and services is growing in Spain and abroad. Nevertheless, the sales cycle is long—...

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