Case Studies - Sugar On-Site
Business Issue
Roxtec GmbH develops, manufactures, and sells complete sealing solutions for cable and pipe penetrations. Prior to 2006, it did not...
Business Issue:
Needed to find a system to manage sales force processes around low-volume, high-transaction accounts with extended sales cycles...
Problem:
Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform
The...
Problem:
Bright House Networks required a CRM solution that was open and flexible enough to be customized into a customer interaction platform with...
Problem:
SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem:
Dispersed workforce had an assortment of informal systems for managing customer and prospect data.
Pointlogic’s unique line of business...
Problem:
Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Problem:
ion-ip was hindered by minimal communication between regional offices and segmented departments
Lack of analytical tools made it...
Problem:
New employees were having issues getting acclimated to UZO’s internal tool for tracking customer service inquiries
UZO’s heavy use of the...
Problem:
Sales information was scattered across various sales territories and disparate programs
Lack of integration between quote, CRM and ERP...
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