Forrester Research: Best Practices: The Right Way To Implement Mobile CRM

Deciding on the right mobile CRM approach that will empower your employees and drive productivity can be complex. This Forrester Research Best Practices Guide, written by William Band, VP and Principal CRM Analyst, provides concise, actionable answers to key business and implementation questions so you can successfully make the case for and roll-out Mobile CRM.

Based on interviews with 25 businesses and IT professionals, CRM solution vendors and professional services organizations, this report defines five key mobile CRM best-practice strategies and describes more than 50 tactics to make them stick. Use the self-diagnostic tool to identify your best opportunities for success and foresee the pitfalls to avoid. Forrester Research lists this report at $499 on their web site. But for a limited time, we are offering you a complimentary copy of this indispensable Mobile CRM Best Practices Guide.