Case Study: AXXES

A European subsidiary implements SugarCRM to quarterback a new electronic toll system.

Problem:

  • By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for the company.

Solution:

  • AXXES has seen improved customer service and better prospect targeting for their on-board communication systems and complementary services.
  • Sugar Professional is now being leveraged by 39 end users, while several updates are being planned to allow the application to evolve alongside AXXES' growth

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