Blogs
12 May 2014 - 5:00am
The following is a guest post from Jeremy Cox, Principal Analyst, CRM, Ovum.   It is always reassuring  when a firm takes its own medicine and uses some of the same portfolio of products that it recommends to its customers. I refer of course to IBM’s global deployment of Sugar, integrated with many of IBM’s Smarter Commerce applications, to support a 45,000+ strong sales force. IBM’s Smarter...
12 May 2014 - 5:00am
The following is a guest post from Jeremy Cox, Principal Analyst, CRM, Ovum.   It is always reassuring  when a firm takes its own medicine and uses some of the same portfolio of products that it recommends to its customers. I refer of course to IBM’s global deployment of Sugar, integrated with many of IBM’s Smarter Commerce applications, to support a 45,000+ strong sales force. IBM’s Smarter...
14 April 2014 - 5:20am
Leading organizations are increasing their use of digital mechanisms for the business processes of buying, marketing, selling, and servicing. To do this, many organizations are turning to IBM’s Smarter Commerce and IBM Enterprise Marketing Management. Marketing automation tools like IBM Campaign and Interact, along with Silverpop, are great for defining multi touch campaigns, cross-channel...
15 May 2014 - 9:02am
I was recently asked how to change the values that get entered into the new record when a user copies an existing record. Copy action in the Record view dropdown   This post will discuss how to make a simple change to your module’s record view in order to change how fields get prefilled into a duplicated record in Sugar 7. For many modules, it is important to make sure that certain...

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