Total Success Packages

• Talk to a CRM expert

Total Success Packages are discounted bundles that include support, professional services, and/or training, together with a Sugar subscription.
Total Success Packages get your SugarCRM implementation installed, running, and successful in the shortest possible time, at a significant cost savings.

Please contact a Sugar sales representative for information on the latest Total Success Packages’ pricing and availability.

Here are examples of several available packages:

• Getting Started with CRM: ensures successful implementation and administration.

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • Standard Jumpstart
  • Choice of Train Your Team or Custom Super User training
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  Community Edition Turbo Boost: for customers migrating from Sugar Community Edition

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • CE to Pro migration
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  Moving to SugarCRM: covers everything from migrating your data to training your team

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • Data migration
  • Standard Jumpstart
  • Choice of Train Your Team or Custom Super User training
•  

  Moving to SugarCRM from salesforce.com: covers everything from migrating your salesforce.com data to training your team

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • Data migration
  • Standard Jumpstart
  • Choice of Train Your Team or Custom Super User training
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  Moving to SugarCRM from a custom salesforce.com implemention: covers everything from migrating your salesforce.com data including migration from custom salesforce objects to custom Sugar modules to training your team

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • Custom Data migration
  • Extended Jumpstart
  • Choice of Train Your Team or Custom Super User training
•  

  Getting Started with Mobile CRM: enables CRM for your mobile workforce

  • Sugar Corporate subscription
  • Phone support (Sugar Corporate already includes 12x5 support hours)
  • Standard Jumpstart
  • Choice of Train Your Team or Custom Super User training
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  Customer Support Total Success Packages: additional support and training

  • Sugar Enterprise subscription
  • 24x7 support
  • Extended Jumpstart
  • Choice of Train Your Team or Custom Super User training
  • Custom support cases
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  Sugar as a Platform: includes developer-specific training and support

  • Sugar Professional subscription
  • Phone support with 12x5 support hours
  • Developer support
  • Admin Fundamentals training class

If you are interested in learning more about Total Success Packages, please contact a Sugar sales representative or call +1 (408) 454-6940.