Introducing Sugar Cloud Console

Empowering Partners

Software-as-a-Service (SaaS) presents a new way for partners to engage with their customers. Sugar Cloud Console gives partners to tools to better manage their SugarCRM partners by offering:

• A single console to provision new SugarCRM applications
• Sandbox new functionality and customizations
• Manage licenses and monitor system
• Deliver a full SaaS experience direct to the customer

Accelerating Enterprise CRM Adoption

Until now, enterprises faced a difficult choice when it came to deploying CRM Solutions. Companies could decide to deploy one system for the entire Organization - a process that can take years and fail to meet the demands of individual business units. Or, create silos of CRM applications across the company that would be difficult to manage and support.

With Sugar Cloud Console, enterprises can now:

• Deploy CRM more rapidly to business units
• Ensure each CRM deployment meets the needs of specific businesses
• Maintain better control over CRM assets and usage

The Technology

• Templates - design brand new SugarCRM templates based on vanilla or custom images of the SugarCRM application.
• Provisioning - create and deploy a brand new SugarCRM instance with the click of a button.
• Management - clone instances, create sandbox or test instances, manage licenses, audit and archive instances.
• Reporting - monitor usage across instances, including number of users, system performance and response times.

Availability

Sugar Cloud Console is currently being tested by select partners and enterprise customers. To learn more, please contact partnerships@sugarcrm.com.