| |
Gold |
Silver
(Premier) |
Bronze
(Small Business) |
| Partner Program Benefits |
 |
|
|
| INFORM (Information Resources) |
| Step-by-step partner onboarding |
 |
|
|
| SugarCRM Partner Portal |
|
|
|
| Lead Registration |
|
|
|
| Subscription to the SugarCRM Partner Newsletter |
|
|
|
| SugarCRM Partner Podcasts |
|
|
|
| Partner Forums |
|
|
|
Product Resources |
| SugarCRM's Commercial Product Library |
|
|
|
| NFR (not for resale) internal use licenses of Sugar Enterprise |
20 users |
10 users |
5 users |
| Evaluation Copies of Commercial Products |
|
|
|
| Beta and Release Candidate software |
|
|
|
| Community Previews |
|
By invitation |
-- |
| Engineering Roadmap planning |
|
By invitation |
-- |
| EDUCATE (Educational Resources) |
Product Education |
| Sugar University Online How-To Library |
|
|
|
| Sugar University Instructor-Led Seminars |
|
|
Recorded |
| Learning Credits for Sugar University |
30 |
18 |
6 |
| Discount on Learning Credits |
10% |
10% |
10% |
| Pre-Release webcasts - Release Readiness Training |
|
|
Recorded |
Sales Education |
| Customer-Ready Market Positioning Materials |
|
|
|
| Sales Training Library |
|
|
|
| Live Session - Jumpstart Sales Training |
|
|
Recorded |
| Live Session - Demonstrating SugarCRM's Commercial Products |
|
|
Recorded |
| Live Session - How to Pitch SugarCRM |
|
|
Recorded |
| Live Session - Selling Strategy, Tactics, Competitive Products |
|
|
Recorded |
| Sugar Sales Mentoring Sessions |
|
-- |
-- |
Implementation Education |
| Commercial Products Forums |
|
|
|
| Development Wiki |
|
|
|
| Advanced Class - Development & Customization Best Pratices |
|
 |
|
| MARKET (Marketing Resources) |
Website |
| Listing in SugarCRM Partner Directory |
|
|
|
| 35 Word Description and Priority Listing in Partner Directory |
|
|
-- |
| Logo Placement and Top Listing in Partner Directory |
|
-- |
-- |
| Listing in Partner Spotlight |
|
By Invitation |
-- |
| Case Studies linked to Directory Listing |
|
By Invitation |
-- |
| Listing in Featured Vertical Solutions Section |
By Invitation |
By Invitation |
By Invitation |
| Listing on Partner Success Section |
By Invitation |
By Invitation |
By Invitation |
Other Marketing Resources |
| SugarCRM Partner Logo |
Gold |
Silver |
Bronze |
| Link to SugarCRM's Recorded Demos from your site |
|
|
|
| Press Release Support |
(approval required) |
By Invitation |
-- |
| Preferred Partner for Event Sponsorships and Co-Marketing |
|
By Invitation |
-- |
| SELL (Selling Resources) |
| Discount on all Products in the Sugar Shop |
25% |
20% |
15% |
| Discount on Sugar Professional Services |
Inquire |
Inquire |
Inquire |
| Rights to resell Commercial Products to your customers |
|
|
|
| Rights to resell SugarCRM Professional Services (prior approval required) |
|
|
Limited |
| Channel Sales Manager for Deal Support |
|
Deals > 20 seats |
-- |
| Channel Technical Sales Engineer Support |
|
Limited |
-- |
| SugarCRM Referral Program (qualified referrals earn 10% fee.) |
|
|
|
| SUPPORT (Technical Support Resources) |
| SugarCRM Support Portal* |
|
|
|
| Sugar Commercial Discussion Forums |
|
|
|
| Extended Support for end clients and internal use licenses ** |
|
-- |
-- |
* unlimited email support with 2-day business response
** phone support 6AM to 6PM PST Monday through Friday |
| BASIC REQUIREMENTS |
Gold |
Silver |
Bronze |
|
Your company should meet these basic requirements to be elibible for SugarCRM's Partner Program.
- Established business with strong financial health
- CRM consulting and implementation experience
- Availability of sales and marketing resources
- Strong fit between SugarCRM's Commercial Open Source applications and Partner's services
- Strong overlap between SugarCRM's and Partner's target audience or customer base
- Ability to establish and maintain a pipeline of customers
- Customer references
- A minimum of one sales and one technical representative
|
| ANNUAL FEE |
$10,000
|
$3,500
|
$2,000
|
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Sugar Professional On-Demand
