Connect. Learn. Support.

Sugar Network provides the product extensions, training and support to ensure success with Sugar Open Source. Sugar Network includes SugarCRM online training, SugarCRM Plug-Ins for Microsoft Outlook, Microsoft Word and Mozilla Firefox as well as access to the SugarCRM support team.

Sugar Network is available for $119 per user per year for Sugar Open Source customers.
Sugar Plug-ins for Microsoft Outlook, Word, and Mozilla Thunderbird are already included with Sugar Professional and Enterprise editions. Sugar Learning Credits are purchased separately.

Connect

Sugar Open Source is most effective when integrated with other productivity applications so users can reduce manual reentry of information and share important customer information.

Sugar Network delivers the integration your company needs through Sugar Plug-Ins for Microsoft Office. Subscribers receive one license to Sugar Plug-In for Microsoft Outlook, which allows users to manage Sugar data from within the familiar Outlook user interface.

Sugar Network includes one license to Sugar Plug-In for Microsoft Word, which merges SugarCRM data into the popular Microsoft Word format.

Sugar Plug-In for Mozilla Thunderbird allows users to archive emails from Thunderbird to Sugar.

Microsoft Office Extensions
Plug-In for Microsoft Outlook 2007	Learn More	Demo	30-day Trial	Included
Plug-In for Microsoft Outlook 2003	Learn More	Demo	30-day Trial	Included
Plug-In for Microsoft Word 2007	Learn More	Demo	30-day Trial	Included
Plug-In for Microsoft Word 2003	Learn More	Demo	30-day Trial	Included
Plug-In for Mozilla Thunderbird				Included

Learn

CRM success depends on user education and adoption. Sugar University offers a single location for end-user, power-user, and administrator training on SugarCRM.

Sugar University consists of an online library and instructor-led learning sessions. Access to the online library and the basic end-user seminars are now available at no charge. Please see Sugar University for full details.

To attend learning sessions for administrators and power-users, Sugar Learning Credits (SLC) are required. Sugar Network includes one (1) Sugar Learning Credit (value $30) per Network purchase to attend Sugar University online learning sessions and enable you to get the most out of Sugar Open Source. Purchase additional Sugar Learning Credits.

Basic End-User Learning Sessions

Sugar University basic end-user seminars are available at no charge! Get your end-users quickly up-to-speed with recorded seminars.

• Getting Started Seminar
• Working with Records Seminar
• Using the Sugar Plug-In for MS Outlook Recorded Seminar
• Importing and Exporting Data Seminar
• Lead Qualification Seminar
• Opportunity Management Seminar
• Creating Reports Seminar

View at no charge for basic end-user seminars

Power-User and Administrator Learning Sessions

Power-users and administrators can attend seminars and workshops to obtain application overviews and deep dives. These targeted seminars and workshops are priced accordingly; purchase Sugar Learning Credits (SLC) to attend power-user and administrator learning sessions. These learning sessions are available as single sessions or in learning packs, which are groups of role-based sessions available at a discount.

Administrator Learning Sessions

• Administrator Getting Started Seminar ( (No Charge) )
• Implementing Users, Teams and Roles Workshop ( 6 SLC )
• Using Sugar Studio Workshop, 3 hours ( 10 SLC )
• Creating Effective Workflows Workshop, 3 hours ( 10 SLC )
• Upgrading to Sugar 4.5.1 Recorded Seminar ( No Charge )

Power User Learning Sessions

• Working with Records Seminar ( No Charge )
• Importing and Exporting Data Seminar ( No Charge )
• Creating Reports Seminar ( No Charge )
• Email Campaign Management Workshop ( 10 SLC )
• Building Your Product Catalog ( No Charge )

Purchase additional SLC and Learning Packs now

Support

Sugar Network provides assurance that your company will be supported if problems arise. Subscribers receive one support case per year which provides access to the SugarCRM Support team.

Sugar Network provides complete access to SugarCRM's technical support from within Sugar Open Source Administration. Subscribers also receive access to Sugar Open Source community forums, download manager, new documentation, product alerts, bug tracker, and FAQs.

How to Buy

Sugar Network for Sugar Open Source is available for $119 per user per year Buy Now

Sugar Network is already included with Sugar Professional and Enterprise editions.