John Roberts

John Roberts, Chairman, CEO and Co-Founder of SugarCRM, is a pioneer in the enterprise software market. As co-founder of SugarCRM, John established SugarCRM's commercial open source business model, co-led the product design of SugarCRM products, and helped build the Sugar Community into one of the largest open source communities on the Web. With experience across marketing, business development and product management, John has established SugarCRM as the only viable alternative to established proprietary CRM solutions.

Prior to co-founding SugarCRM, John spent 14 years in various product management and sales engineering roles at leading CRM companies E.piphany, BroadVision, Baan/Aurum Software and IBM. John holds a BS in Business from Virginia Commonwealth University.

Larry Augustin

Larry Augustin, chairman of VA Software, founded the company in 1993 as a Ph.D. student in electrical engineering at Stanford University. A strong advocate of collaborative software development, Augustin was the visionary behind SourceForge.net, the largest Open Source development site on the Internet.

Before founding VA, Augustin was a research associate in the program analysis and verification group (PAVG) at Stanford University where he worked on rapid prototyping languages, software engineering, hardware verification and software prototyping environments. Prior to Stanford, he worked as a systems engineer on high-speed switched digital services at AT&T Bell Laboratories. Larry Augustin holds a Ph.D. and an M.S. in electrical engineering from Stanford University, and a B.S. in electrical engineering from the University of Notre Dame.

Daniel Lyons

For over a year, the true identity of Fake Steve Jobs was the Internet’s best-kept secret. The business world and Silicon Valley were buzzing with speculation and rumor, even parlor games: who, exactly, was behind "The Secret Diary of Steve Jobs," the scathingly hilarious, deceptively insightful, and wildly popular blog “written” by Apple's genius CEO?

In grand style, The New York Times finally outed Fake Steve Jobs: it’s Daniel Lyons, the popular tech columnist at Forbes. At his blog, fakesteve.blogspot.com, Lyons has captured the Zeitgeist, from perhaps the one place it is clearest—the point of view of Steve Jobs. In the tradition of Jonathan Swift and The Onion, he uses a pitch-perfect satirical style to deliver trenchant social commentary, reflecting on everything from the Cult of Steve and the rise of Apple ("Dude, I invented the friggin' iPhone. Perhaps you've heard of it!") to the ubiquitous influence of the tech industry on our everyday lives.

Paul Greenberg

In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, Paul Greenberg is President of The 56 Group, LLC, an enterprise applications consulting services firm, focused on CRM strategic services including go-to-market strategies for vendors and integrators, CRM strategic planning and vendor selection. The 56 Group also provides writing, speaking and educational services.

His book, first published in January 2001 by McGraw-Hill is now in its third edition (August 2004). CRM at the Speed of Light is now in 8 languages and been a runaway best seller. It is used as a text in more than 60 universities across multiple continents. It was called “the number 1 CRM book” by SearchCRM.com in July 2002. The Asian edition of CIO Magazine named it one of the 12 most important books an Asian CEO will ever read. It has been called “the bible of the industry.”

Paul writes regularly for publications like CRM Magazine and SearchCRM.com and CRMGuru. He is a contributor to multiple other national business publications. He has spoken as a keynote speaker and otherwise at conferences and seminars in the United States, across Europe, Asia and Australia.

He is considered one of CRM’s leading authorities on strategy and on the state of the market, and has been quoted in multiple national magazines and newspapers as a subject matter expert including the New York Times.

Gerhard Gschwandtner

Gerhard Gschwandtner is the founder and CEO of Personal Selling Power , Inc., a magazine and book publishing company located in Fredericksburg, VA. After seven years as an international sales and marketing executive in Austria, France, and the United States, he started a sales training consulting company and trained over 10,000 salespeople in Europe and the United States. In 1981 he started Selling Power on a shoestring budget and turned it into the leading sales management magazine, with a circulation of 138,000 subscribers in 67 countries. Today Personal Selling Power, Inc. has a book-publishing division, an audio-publishing division, and the leading Website in the sales industry, www.sellingpower.com, with over 100,000 individual visitors a month. Gschwandtner’s wife, Laura, is the editor of Selling Power, and two of their three daughters also work for the magazine. He has created 14 books on selling and management and two books on photography.

He is considered one of CRM’s leading authorities on strategy and on the state of the market, and has been quoted in multiple national magazines and newspapers as a subject matter expert including the New York Times.

Mark Leslie

Mark Leslie is a Lecturer at Stanford Graduate School of Business where he teaches courses in Entrepreneurship and Sales Organization. He is also the managing director of Leslie Ventures, a private investment company, and serves on the boards of two public companies, six private companies and three nonprofit organizations.

Mark Leslie was the founding Chairman and CEO of Veritas Software. During his tenure as CEO the company went from 12 employees to 5,500 employees deployed globally, and from a revenue base of $95,000 per year to $1,500,000,000 per year. In 2000 Veritas was the 10th largest independent software company by revenue, third largest by market capitalization, and achieved the distinction of becoming a Fortune 1000 company.

From 1980 until 1990 he served as president and chief executive officer of two Silicon Valley high-tech start-up companies. His prior experience included sales management, sales executive, systems engineer, and OS programmer.

Mark currently serves on the boards of Avaya Corporation (NYSE:AV) and Network Appliance (NSDAQ: NTAP) and a number of privately held high-technology corporations, including Cassatt Software, db4objects, Model N Software, Panta Systems, PostX Corporation, and Scalix Corporation, and is on the boards of nonprofit organizations Taube-Koret Campus for Jewish Life, Community Foundation of Silicon Valley, and Leslie Family Foundation.

Jonathan Schwartz

Jonathan Schwartz is chief executive officer and president of Sun Microsystems, and a member of Sun's board of directors. He became Sun's CEO in 2006, succeeding the Company's co-founder and current chairman of the board, Scott McNealy.

Schwartz was promoted to president and chief operating officer in 2004, and managed all operational functions at Sun - from product development and marketing, to global sales and service. An inveterate communicator, Schwartz has led Sun's drive to engage the marketplace, and redefine corporate transparency.

A leader behind many of Sun's open source and standard setting initiatives, Jonathan's been an outspoken advocate for the network as a utility with more than just value for the computing industry - but as a tool for driving economic, social and political progress.

Schwartz received degrees in economics and mathematics from Wesleyan University.

Sadek Baroudi

Sadek Baroudi is the Systems Engineer/Internal Applications Developer, focusing on customizing and maintaining SugarCRM’s internal deployment of its software. Sadek has worked to make all customizations upgrade safe, improve application performance, and automate sanity checks to ensure the application is running smoothly. Before joining SugarCRM, Sadek was getting his college education. Sadek holds a Computer Science degree from California Polytechnic University in San Luis Obispo.

Max Blackmer

Max Blackmer is the CEO of Knowledge Power IT. Max has been involved in the consulting industry since 1993 working for other consulting firms such as Computer Horizons and Robert Half Consulting with has strong industry experience with Internet technologies. Two years ago he started Knowledge Power IT a consulting firm focused on Business Systems Consulting with a focus on Small and Medium Sized Businesses. Helping Company's develop an IT infrastructure and processes to help their business grow and expand operations through the use of CRM and ERP Software with customizations and training to their organizations.

Ken Brill

Ken Brill is a prolific SugarCRM community member, leading numerous projects across a variety of technical and business domains. Before recently joining SugarCRM, Ken, worked for Multicom in St. Louis, MO. Mr. Brill began programming in 1981 and is conversant in major and minor computer languages, including Basic, REXX, Fortran, CL, Lisp, C, E, PHP, Perl and ActionScript. He graduated with a degree in Computer Science from the University of Missouri.

Jeff Campbell

Jeff Campbell is a three-year veteran at SugarCRM. Jeff joined SugarCRM in 2005 to manage the growing demand within the Sugar community to sell our commercial products and services. Today, Jeff’s global sales team is responsible for driving revenue through our worldwide network of over 150 resellers, OEM partners and systems integrators. Prior to SugarCRM, Jeff developed partner sales and marketing programs at Epiphany, Informatica, Business Objects and Sybase.

John Coggeshall

John Coggeshall is a Senior Member of Zend Technologies' Global Services Group where he provides professional services to clients across North America (and sometimes beyond). He got started with PHP in 1997 and is the author of three published books and over 100 articles on PHP. John also is a active contributor to the PHP core as the author of the tidy extension, a member of the Zend Education Advisory Board, and frequent speaker at PHP-related conferences worldwide. His web site, http://www.coggeshall.org is an excellent resource for any PHP developer.

Amie Doolittle

Amie Doolittle is the Vice President of Inside Sales at SugarCRM, managing all SMB deals, as well as lead qualification. With over 10 years of sales experience, Amie is responsible for establishing SugarCRM’s sales infrastructure, eCommerce portal, and customer facing operational documentation. Prior to joining SugarCRM, Amie managed Enterprise Inside Sales at Verisign, Inc. where her team continually surpassed performance expectations. Amie began her career with Merrill Lynch as a stock broker. Amie graduated from the University of the Pacific with a Bachelors of Science in Business Administration, Finance emphasis.

Andy Dreisch

Andy Dreisch is the Vice President of Support and Training, with executive responsibility of servicing our worldwide customer base. Andy was recently Vice President of Community Development at SugarCRM, leading the Sugar Open Source project, community and developer initiatives. Andy's leadership roles in product marketing, product development and senior director of Sugar engineering have contributed to a wide variety of Sugar's success.

Matthew Heitzenroder

Matthew Heitzenroder is an Advanced Support Manager at SugarCRM. Prior to SugarCRM, Matthew was the principal consultant for a company which focused on implementing Open Source Software in commercial applications. Originally from Pittsburgh, he has since moved on to a sailboat and has worked remotely from Houston, Tampa, and Key West. Matthew currently resides in Miami with his wife, Erin where they are committed to living “green”.

Manoj Jayadevan

Manoj Jayadevan has 17 years of enterprise software experience, spanning product management, product marketing, and software development implementations. Currently, Manoj is responsible for product management SugarCRM, including product strategy, direction and development for CRM applications. Prior to SugarCRM, Manoj worked at I2 Technologies, Dassault Systems, Xoriant Corporation, and Bhabha Atomic Research Center.

Bryan Kirschner

Bryan Kirschner is director of Platform Community Strategy at Microsoft Corp. Kirschner has been a leader in Microsoft’s efforts to establish deep cross-domain expertise as a basis for engagement with open source principles and practices inside Microsoft and with the broader community. He previously worked driving research with the Open Source Software Lab at Microsoft and in other analytic and primary research roles at the company. He holds a BA in Philosophy from Yale University.

José C. Lacal

José C. Lacal is Founder and Chief Vision Officer of Open Personalized Health Informatics, Corp. His goal is to develop tools and systems to allow families to manage and control their personal health information. Jose founded and led the Seamless Health Center of Excellence at Motorola until June 2007. He joined Motorola in July 2000. Until mid-2005, he led an entrepreneurial team that developed a mobile tele-health solution ("MOTOHEALTH"), currently undergoing clinical trials in the US and the EU. Prior to Motorola, José spent 03 years at Siemens. José founded an Internet startup in Oaxaca, Mexico. He also founded and led a foodservice manufacturer in Miami, FL.

José has a BA in Economics, and he is pursuing a Master's in Public Health at the University of Miami School of Medicine. Jose's current area of research is centered around the concepts of Seamless Health and Personalized Health Informatics to deliver customized personal and public health services to the individual using Information and Communication Technologies (ICTs).

Jeff Li

Jeff Li, the Director of Professional Services, is responsible for providing technical architecture and implementation services to SugarCRM's commercial customers. Jeff is also responsible for developing and growing the implementation consultants to deliver high quality solutions to SugarCRM's customers.

Prior to joining SugarCRM, Jeff worked at consulting firms Accenture and Viant, working with clients such as eBay, KANA and AT&T.

Jeff holds a BS in Computer Science from the University of California, San Diego.

Mitch Lieberman

Mitch Lieberman is a software industry veteran whose career spans 15 years with experience in software architecture and a broad spectrum of transactional business applications. Currently, with SugarCRM, he focuses his energy on customer satisfaction, with SugarCRM’s large enterprise customers and Fortune 1000 companies. Working with both internal as well as partner development teams he concentrates on establishing quick wins and high user adoption, leading to success. Prior to joining SugarCRM, Mr. Lieberman served as a Chief Architect for E.piphany where he also drove customer success by working with both Research and Development and Implementation teams to drive the strategy and design of Epiphany's service-oriented products.

Thomas Lundqvist

In parallel with his role as Consulting Operations Manager Europe, Thomas Lundqvist is the Self Service Solution lead at Optaros. He has more than 10 years of IT consulting and system integration experience. In his career he worked with clients in the telecommunications, transportation, banking and pharma industries. Having played lead roles in both business development and project delivery, Mr. Lundqvist is an experienced engagement manager and senior program manager with a strong track record of successful project deliveries.

Prior to Optaros, Mr. Lundqvist was the Consulting Practice Lead for Portal, Enterprise Content Management and Enterprise Integration Solutions in Switzerland for Novell and Cambridge Technology Partners. He was also responsible for the Pharmaceutical Sector in Switzerland and played a key role in the development of the Cambridge Technology Partners Zurich Office. Before joining Cambridge Technology Partners Switzerland in 1998, he was working for Cambridge in Sweden and Holland from 1996-1998.

Mr. Lundqvist graduated with an M. Sc. from the Chalmers Institute of Technology in Göteborg, Sweden, with a specialization in Industrial Engineering. He and his family reside near Zurich, Switzerland.

Kuassi Mensah

Kuassi Mensah has been working at Oracle for 16 years, mostly around the Oracle database. He is currently Group Product Manager within the Java Platform Group at Oracle. He joined Oracle France in 1989 as sales consultant, "expert" in system and database performance, then took over the Centre of Expertis specializing in application architecture, Oracle database performance, massively parallel systems (RAC) and Java. In 1999, he moved to Oracle headquarters within the Distributed Objects practice of Oracle's Advanced Technology consulting. He holds a MS and Post-graduate in Computer Sciences from the Programming Institute of University of Paris VI. He has just completed his first book, and has published several articles in Database, Java/J2EE and Web Services developers magazines. Kuassi is a frequent speaker at industry events and writes a blog at db360.blogspot.com.

Deepali Mittal

Deepali Mittal is a Web Developer at SugarCRM. Her responsibilities include managing all website improvements through the content management system for sugarcrm.com. Deepali is responsible for building and modifying website extensions, modules and navigation structure based on Marketing, IT and Sales requirements. Previous to SugarCRM, Deepali developed and administered web applications at ZGH Design. Deepali holds a B.B.A in Computer Information Systems from Western Michigan University.

Geoffrey Mobisson

Geoffrey Mobisson brings extensive leadership skills and more than a decade of CRM and Sales Operations experience to Levementum. Geoffrey's experience in CRM has spanned multiple industries and multiple CRM platforms. Geoff has personally led several successful CRM and Change Management implementations for large and small global multi-channel sales organizations. Prior to his work at Levementum, he led eBusiness and Data Warehouse efforts at ON Semiconductor, where he was also accountable for Corporate IS Application Architecture and Sales Application efforts. Prior to his efforts at ON Semi, Geoff was Executive Vice President and Founder of Dataweb Technologies, an Oracle Applications Consulting Firm. Geoff received a BS in Electrical Engineering from MIT and an MBA from the Harvard Graduate School of Business Administration.

Yves de Montcheuil

Yves de Montcheuil is the vice president of worldwide marketing at Talend, the industry's first open source data integration vendor. He has over 15 years of product management and product marketing experience with various US and European software companies, including Sunopsis, Empirix, Cyrano and SDP/Sybase. Yves holds a masters degree in electrical engineering and computer science from Supelec in France; he has presented at numerous industry events and conferences and has authored several published articles.

Eric Morse

Eric Morse has been working in the Enterprise Software space for over 10 years. He began at Accenture doing PeopleSoft implementations. From there, he joined the integration software company webMethods where he was the lead developer for the adapters for PeopleSoft and BroadVision. During his five years at webMethods, he led the technical alliance team responsible for embedding webMethods technology in the industry leading ISV’s such as SAP, i2, PeopleSoft, BroadVision, etc. This role gave him a great perspective on both the power of a services oriented architecture and the strong demand for composite applications. For the past few years, Eric has worked with large enterprise software vendors, assisting them in implementing Office Business Applications based on the 2007 Microsoft Office System.

Jason Nassi

Jason Nassi is the Director of Customer Support at SugarCRM. Prior to joining SugarCRM, Jason Nassi held a variety of technical support and engineering management positions at Netscape Communications, AOL, and Sun Microsystems. Jason holds a B.A from Brandeis University.

Julian Ostrow

Julian Ostrow is an Online Operations Engineer focused on engaging the Sugar community and developing Sugar’s online presence. Julian is Sugar’s fifth employee and has served in a variety of roles across multiple departments.

David O'Keefe

David O'Keefe has a 15 year record of success in sales, marketing, enterprise applications development and systems integration. He is a CRM specialist, applying technology to increase sales, reduce operational costs and expand marketing reach. Seeing an opportunity to introduce CRM software and business practices to Brazilian SMBs, he started Lampada in 2005.

David has been in Brazil since 1999. Prior to founding Lampada, David was General Manager of The Catho Group, where he lead the development and deployment of CRM to 500+ employees across 28 offices nationwide. He has held IT management and software development positions at IT Midia, CMP Media and the FDIC, spent 3 years in Ethiopia working with international organizations, has a B.A. in Economics from Rutgers University and an M.A. from the University of Sussex, UK.

Paul Oh

Paul Oh has over 15 years experience in the technology industry holding positions of increased responsibility in Alliances, Marketing and Sales at Sun Microsystems and Oracle prior to joining SugarCRM. Paul’s expertise is in Customer Relationship Management and Data Warehousing solutions enabling customers to maximize their investments in technology and obtain critical business insight from their IT systems.

Doug Ribback

Doug Ribback is responsible for lead generation programs at SugarCRM. Doug is a marketing veteran with 17 years of marketing experience. He has worked as a Marketing Manager for SourceForge, Sun Software Subscriptions, Novell Upgrade Services, Creative Computers and Multiple Zones International, and sold advertisements for ABC/Capital Cities. Douglas majored in Mass Media Communications at the Edward R. Murrow of School of Communications at Washington State University and Business Administration at the University of Washington School of Business.

Martin Schneider

Martin Schneider is senior manager of product marketing at SugarCRM. In his role, Martin handles competitive intelligence, marketing positioning and analyst relations. Prior to joining SugarCRM, Martin held the position of senior analyst with technology industry research firm the 451 Group, headquartered in NYC. Martin covered the CRM landscape for the 451, analyzing and consulting on such topics as Software-as-a-Service, business intelligence and open source applications. Martin also covered the CRM space as news editor with CRM Magazine in New York.

Phil Sheehy

Phil Sheehy has more than twenty years of Business Development experience in the computer industry. Starting with IBM mainframe software in the 1980s, and moving to computer telephony solutions in the 1990’s, and having spent the last ten years in the wireless industry, Phil’s entire career has been on the leading edge of technology. At iEnterprises, Phil has direct responsibility for all sales, marketing and product development activities for iEnterprises’ Mobile Edge wireless CRM product line. Phil received his Bachelor of Arts in English from Rutgers University.

Liz Smith

Liz Smith is currently Director of Global SI Alliances at SugarCRM, responsible for developing relationships and pipeline with Global SI's and regional consulting partners. In addition to her current role at Sugar, Liz has served as SugarCRM's EMEA Channel Sales Manager responsible for recruiting and training new partners and growing existing revenue base across EMEA.

Prior to joining SugarCRM, Liz spent 10 years at Oracle in a variety of roles including sales, business development, partner marketing and strategic alliances.

Liz has a BA in Economics from Occidental College in Los Angeles and a JD from Santa Clara University. Prior to her tenure at Oracle, she worked as a litigation attorney specializing in business litigation for high tech companies.

Jacob Taylor

Jacob Taylor is the leading architect for SugarCRM and defines, manages and develops the core Sugar technology. Jacob has designed Sugar to be one of the most conducive open source application projects for community development and contribution because of its modular architecture, high quality coding and superior scalability. He is one of three co-founders of SugarCRM, and has a reputation for engineering excellence.

Previous to co-founding SugarCRM, Jacob Taylor was the Sr. Development Manager at E.piphany in charge of platform infrastructure and services. Previous to E.piphany, Jacob worked at Symantec Corp.

Jacob attained his BS in Computer Science and Engineering from UCLA and an MS in Artificial Intelligence from UCLA.

Ryuhei Uchida

Ryuhei Uchida, Chief Executive Officer of CareBrains, has broad experience in business strategy, international operations, and innovation management in the IT industry. Prior to joining CareBrains, he had held positions of business development, product management, consulting, and sales & marketing at Fujitsu, Fujitsu Business Systems of America, J.D. Edwards, and Vitria Technology.

Ryuhei is an enthusiastic evangelist of open source business applications in Japan, and is leading state-of-the-art open source communities to bring innovation into the second largest IT industry in the world. He earned his B.A. in agriculture from Tokyo University in Japan, and also MBA in Technology Management from Waseda University Business School.

Satish Vanga

Satish Vanga is a Staff Engineer in the ISV-engineering at Sun Microsystems. He brings several years of experience working with partners like Ariba, BEA Systems and currently open source communities most notably SugarCRM.

Susie Williams

Susie Williams is the Sr. Manager of Community Development at SugarCRM. Her responsibilities include management of the Forums, the Sugar Developer website, and Sugar Forge, as well as being the podcast host for Sugar’s “60 Second Snippets”. Prior to joining SugarCRM, Susie managed the Worldwide Sales Engineering group at WebEx Communications; she has also been involved in the CRM industry through various positions (from Engineering to Implementation Consulting) at Aurum Software/Baan Company. Susie holds a B.A. in Electrical Engineering/Computer Science from U.C. San Diego.

Jennifer Yim

Jennifer Yim is a Product Manager at SugarCRM and is responsible for defining the product roadmap and creating requirements documents for new product features. Prior to joining SugarCRM, Jennifer held professional services roles at other young high-tech companies, as well as several positions in marketing at larger companies, such as Sun Microsystems, Inc. She also holds a BA in Molecular and Cell Biology from University of California, Berkeley. In her free time, Jennifer enjoys outdoor activities, traveling and attending music events.