Mashing Up Apps – SugarCRM and KnowledgeTree Connect in the Cloud | Open Source Business & Social CRM

Mashing Up Apps – SugarCRM and KnowledgeTree Connect in the Cloud Overview Agenda Speakers Partners Sponsors Track 1: CRM Strategy Track 2: Open Source & Open Cloud(s) Track 3: Business Apps in the Cloud Track 4: Extending Sugar Track 5: Beyond CRM Track 6: Getting Social Track 7: Partner Innovation Track 8: SugarU Room: Twin Peaks South Track 3: Business Apps in the Cloud \| Tuesday, April 13th \| 4:00 pm – 4:40 pm SugarCRM's Open Cloud provides a powerful on-demand CRM platform. But what if you want to connect your SugarCRM On-demand implementation with another application running in a different cloud? This is just what SugarCRM partner iNet Process set out to do with SugarCRM running in Sugar Open Cloud, and KnowledgeTreeLive, running in Amazon EC2. In this presentation, we’ll talk about how the power and flexibility of the SugarCRM module architecture, coupled with the extensibility afforded by KnowledgeTree’s web services layer made it possible to connect these applications. Now, users of SugarCRM On-Demand can gain visibility into their KnowledgeTreeLive document repository through one seamless interface that streamlines their daily sales activities. See first-hand how easy it is to create a cloud mashup and how business users can benefit from integrated CRM and document management software. Speaker(s): Daniel Chalef, CEO, KnowledgeTree Daniel's 14-year career in technology spans senior management, business analysis and engineering positions at software, Internet and telecommunications companies. Prior to leading the commercialization and growth of KnowledgeTree, Daniel was CTO and board member at Jam Warehouse, a South African systems integrator. While there, Daniel led enterprise content management and workflow software implementation projects for premiere global retailers and consumer goods companies including Tesco PLC, Britvic PLC, and Foschini Group. Daniel is a graduate of the University of Cape Town, with an honors degree in business science and information systems. Follow Daniel's regular blog posts on content management and open source software. Follow Daniel on Twitter: @danielchalef. Lionel Fernandes, iNet Process Lionel Fernandes is the co-founder of iNet Process, a SugarCRM Gold partner based in Paris, France. iNet Process is an active member of the SugarCRM community, and Lionel managed the conception and creation of some of the most popular plugins on SugarForge, including iNetDocs and iNetGoogleMaps. Prior to founding iNet Process, Lionel worked for Ernst & Young. He has masters degrees in Finance/Economics and Information Systems. Related Tracks: Collaborative CRM Is the Center of the Enterprise 2.0 Universe