Extend the Capabilities of SugarCRM Using SMS | Open Source Business & Social CRM

Extend the Capabilities of SugarCRM Using SMS Overview Agenda Speakers Partners Sponsors Hotel & Travel FAQs Register now Track 1: CRM Made Simple Track 2: Open Source & Open Cloud Track 3: Flexing the Sugar Platform Track 4: The Sugar Exchange Track 5: Beyond CRM Track 6: Social Business Track 7: SugarU Track 8: SugarU Room: Presidio Track 3: Flexing the Sugar Platform \| Tuesday, April 5, 2011 \| 11:30 am - 12:10 pm The capabilities of SugarCRM can be extended when you can now send SMS to leads,contacts and accounts from detail view and list view manually or get SMS to be sent out to receipients based on the workflow conditions. There are many business Scenarios for outgoing SMS such as Sending out SMS when high priority cases is created, Sending out SMS as reminder for appointments or before an event or even Sending out SMS to outbound sales person on the move so that they can call the customer/prospect at the shortest time. View more presentations from SugarCRM Speaker(s): Benny Ng, Director of Business Development and Co-Founder, iZeno Benny Ng, Director of Business Development and Co-Founder of iZeno, is a pioneer in the open source arena. As co-founder of iZeno, Benny manages and leads iZeno's open source business application deployments (ERP,BI and CRM). Prior to co-founding iZeno, Benny spent years in KPMG. He holds a Bachelor degree of Accountancy from Nanyang Business School and is a non-practicing member of the Institute of Certified Public Accountancy of Singapore. Related Tracks: Extending SugarCRM: Want to Learn About Some of the Coolest Sugar Extensions Out There? No Code Required: Building Custom Applications with SugarCRM