Whitehall Management

Sugar's deployment helps Whitehall Management grow their business as Sugar helps multiple departments optimize efficiency.

	The development process is all being driven by Sugar now. Since implementing we have been able to cut our development cycle costs in half and have exceeded our ambitious initial ROI expectations. Gary Bennett COO, Whitehall Management

Problem:

• Whitehall's fast pace growth had led to multiple informal processes of tracking key customer interactions
• Web development team was experiencing elongated service cycles to due to undefined processes
• Employees deemed the previous CRM solution to be user hostile and unhelpful in daily activities

Solution:

• Sugar Professional's user friendly interface gave employees an intuitive easy to use application capable of helping employees in multiple departments
• By allowing Sugar to drive all development processes, Whitehall has cut their costs in half thanks to better organization and defined business processes
• Sugar's ease of use has allowed Whitehall to use Sugar as their centralized hub of all customer information and interactions

Full Case Study

• Case Study

About Whitehall Management

Whitehall Management provides strategic practice planning for doctors and dentists across the United States. By offering a blend of consulting serviced, educational seminars, business themed cds, as well as professional services, Whitehall allows doctors to focus on what they do best.

Website: http://www.whitehallmgt.com/